[cisco-voip] Creating Jabber for non-existent phones

[Matthew Loraditch]

I would add, why not just bulk add jabber for everyone who is licensed for it and then include in your normal onboarding? Does someone care if it’s configured and not used?


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: MLoraditch at heliontechnologies.com
From: cisco-voip <cisco-voip-bounces at puck.nether.net> On Behalf Of Anthony Holloway
Sent: Wednesday, July 1, 2020 4:00 PM
To: Lelio Fulgenzi <lelio at uoguelph.ca>
Cc: cisco-voip voyp list <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Creating Jabber for non-existent phones

[EXTERNAL]

Forgive my ignorance here, since I do not do day 2 ops work often (thus quick add's set backs are not top of mind), I mostly focus on new deployments, which typically involve BAT, so what is the trouble/uniqueness in Jabber CSF devices versus a physical phone?  Also, how come Option A doesn't mention the Jabber piece?  Is that implied that you would come back around and add Jabber afterwards, like you would do in option B, post DN add?

On Wed, Jul 1, 2020 at 1:07 PM Lelio Fulgenzi <lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>> wrote:

Hello all. Looking for feedback and opinions and caveats.

Right now, we’re deploying Jabber only to those with phones/DNs. But, we need to start deploying Jabber for those individuals without phones/DNs.

Our SOPs include using Quick Add feature. (Thanks a million time Brian Meade for the pointer).

My choices so far, to address Jabber for new those without phones:

(a) Create a fake hardware phone first. This has many benefits, namely, all SOPs remain the same. Hardware phone would be deleted afterwards.

(b) Use Directory Number admin page to create/update a DN first, then use Quick Add page to assign DN to user accordingly and then click manage devices and follow remaining SOP steps.

(c) create line templates and use those when creating new extensions under quick add. The issue with this is we have so many combinations, I’d need a lot of templates.

I’m leaning towards (b), since it gives me the best of both worlds.

Thoughts?

Lelio

Sent from my iPhone
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