[cisco-voip] [External] Re: how to disable backup warning message on cucm

Hunter Fuller hf0002 at uah.edu
Wed Jul 29 19:16:43 EDT 2020


If Veeam works the same way as NetBackUp, aka, takes a snapshot, then
you are going to start hearing stutter or maybe even dropped calls
during the snapshot. Worst case your pub/sub sync could become broken.
Don't do it!

--
Hunter Fuller (they)
Router Jockey
VBH Annex B-5
+1 256 824 5331

Office of Information Technology
The University of Alabama in Huntsville
Network Engineering

On Wed, Jul 29, 2020 at 2:41 AM Ryan Huff <ryanhuff at outlook.com> wrote:
>
> No way to disable the alert message that I’m aware of. I think DRS is an unavoidable assumption (and by extension m, the alert) in the modern versions.
>
> As you know, this isn’t a great strategy. It’s a little more than, “not recommended”, it’s actually not supported by Cisco to backup this way. Veeam has been known to cause CPU spikes, kernel panics.. etc in CUCM (while powered on)... not a good strategy at all. DRS is the path to reinforce ;)
>
> From my understanding, it’s a pretty simplistic check... just looking for a backup device, and the the XML file for the backup set in the backup device’s location.
>
> They might be able to run one manual DRS, and then just keep modifying the dates in the XML for the backup set. Seems like something that could be scripted fairly easily too.
>
> To me though, that’s a lot of work to intentionally do it the wrong way. It’s been my experience that when customers invite the Devil to dinner, he usually shows up.
>
> - Ryan
>
> On Jul 29, 2020, at 03:12, naresh rathore <nareh84 at hotmail.com> wrote:
>
> 
> hi,
>
>
> One of our Customer running version cucm 12.5.1.12900-115 (upgraded from 10). they had backup enabled, they decided to do veem backup (even though not recommended by Cisco). they deleted backup device and schedule configuration and also disabled DRF Master and DRF local and restarted tomcat but still we see  message of 32 days without backup. is there a way to disable this warning?
>
> <image.png>
>
>
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