[cisco-voip] Unity xfer Getting 603 from carrier

Anthony Holloway avholloway+cisco-voip at gmail.com
Thu Jul 30 16:41:38 EDT 2020


Midcall signaling wont help the calling number issue. The link I posted has
examples.

On Thu, Jul 30, 2020 at 3:29 PM fred at browardcommunications.com <
fred at browardcommunications.com> wrote:

> Thank you.
> So, it looks like I have 3 options:
> - Set the midcall signaling, which I am trying tonight
>
> - setting the sip trunk on calling party selection to “last redirect
> number”
> And reset
>
> - then if all else fails I will try the sip profile.
>
> Do you have an example sip profile / dial-peer config handy?
>
> Thank you much!
>
>
>
> Sent from my iPhone
>
> On Jul 30, 2020, at 3:46 PM, Anthony Holloway <
> avholloway+cisco-voip at gmail.com> wrote:
>
> If your assessment is correct about the calling number, the carrier will
> see the original or outside caller's phone number in the From field and
> reject your call.  I see this being solved most of the time with a SIP
> Profile on the outgoing dial-peer, which adds either a Diversion header or
> a P-Asserted-Identity header.
>
> E.g.,
>
> https://community.cisco.com/t5/collaboration-voice-and-video/configure-and-troubleshoot-call-forward-to-the-pstn-using-sip/ta-p/3118287
>
> On Wed, Jul 29, 2020 at 6:45 AM fred at browardcommunications.com <
> fred at browardcommunications.com> wrote:
>
>>
>> Greetings all, this might be simple fix, I just haven’t dealt with this
>> in a while.
>>
>> We have a unity AA that, when external callers call, select menu options,
>> etc. Unity will send the call back to. CtiRp, which then CFA to an external
>> number. You hear the Unity transfer message, 1 second of MoH, then 10
>> seconds of nothing, then the call drops.
>>
>> Internal calls to the CFA ctirp works
>>
>> Internal calls to the unity ctirp then back to the CFA ctirp works.
>>
>> I tried having unity call the pstn number directly with same results
>>
>> I think the issue is with the calling number is why the carrier is
>> sending the 603, but it is next to impossible to get them to tell us that.
>>
>> Call flow:
>> Pstn>sipt>cucm >unity>cucm>ctirp-CFA-pstn
>>
>> Where would I change the calling number being CFA’ed from Unity to the
>> PSTN?
>>
>> Any ideas?
>>
>> Thank you.
>>
>> /FW
>>
>> Sent from my iPhone
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>
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