[cisco-voip] SX80 Camera Tracking and Face Masks

[Lelio Fulgenzi]

When I tested a roomkit mini under diagnostics, the camera identified four faces.

There were only two of us.

We both were wearing jeans and had our legs crossed.

This was reproducible without fail.

¯\_(ツ)_/¯

Sent from my iPhone

On Jun 9, 2020, at 1:30 PM, ROZA, Ariel <Ariel.ROZA at la.logicalis.com> wrote:



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Hi Guys,

Did anyone experience problems with speaker tracking while people using facemasks?
I received reports from people that verified lack of tracking while using a mask, and that it works properly when they take them off.
This is not weird, and somehow expected. But wanted to know if there´s any kind of solution/fix/workaround.
Tried looking for bugs in the BST, but does not show anything for SX80

Regards,


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Ariel Roza
Support & Maintenance Engineer | Latam
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