[cisco-voip] Cellphone with pararell calls

ROZA, Ariel Ariel.ROZA at LA.LOGICALIS.COM
Tue Jun 16 17:59:00 EDT 2020


I have this situation with Webex Teams running on a cellphone:
A user has his cellular phone line and Webex Teams with Hybrid calling enabled.
He receives a call at his cellular phone line.
Then he gets a second call via Webex Teams. When he answers the second call, the first one keeps running in the background, still listening to the user having the second conversation.
Is there a way to better control this scenario? The first call should be ended or put on hold, but as those are two different apps with two unrelated audio streams, I don´t know if there is a proper way to handle them

Does anyone have any suggestions?

Thanks,

Ariel.

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