[cisco-voip] Jabber mobile calls disconnecting after 15 minutes

[James Dust]

Good evening all,

I have a reoccurring issues for a handful or users, where their external calls via jabber mobile disconnects after 15 minutes exactly. This isn't every user only a handful, and can happen over Wi-Fi or 4G networks when they work remotely.

I have tried allot of trouble shooting, but wondered if anyone else had experienced this very specific issue?

We are running:

Cucm 11.5
Expressway X12.5.3

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