[cisco-voip] [External] Re: Jabber client missing Advanced Settings

Tue Mar 24 07:50:41 EDT 2020

Ha, nice. This kind of stuff saves a ton of time. I want to spend some time over the break retooling my stuff, shaping it up, and learning Python.

I currently have tooling to do this in Ruby, so what I ended up doing was firing it off at our cluster to:

Grab users with accounts starting with a letter
See if they have a primary extension
Build all 4 Jabber types including the group config /configuration file lines if needed
Associate to the end user

I have a crap XMPP bot for my team where !jabber <account> [type, defaults TCT] [profile, defaults standard] to insert for them if something is missed, and !jline <account> <line> [partition, makes some assumptions if you don’t specify] to staple a line on the customer’s CSF.

Learned the hard way on that last one if you update a device with the same DN at multiple indices it will take the last one, good way to goof up the device.

This has saved a TON of time.

Currently working on some jobs to check for new users who’ve onboarded to add Jabber, and users who have had account issues to re-associate their devices.

From: cisco-voip <cisco-voip-bounces at puck.nether.net> On Behalf Of Anthony Holloway
Sent: Monday, March 23, 2020 5:57 PM
To: Terry Oakley <Terry.Oakley at rdc.ab.ca>
Cc: voyp list, cisco-voip (cisco-voip at puck.nether.net) <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] [External] Re: Jabber client missing Advanced Settings

If you don't frequent the subreddit for /r/CiscoUC then you might have missed these two posts.  This dude deserves some kind of award for all of the tools he's built and released for free.  Admittedly, I don't use any of them, but still, that doesn't take away anything from his contributions to the community.

https://www.reddit.com/r/ciscoUC/comments/flgr29/work_from_home_jabber/?utm_source=share&utm_medium=web2x

https://www.reddit.com/r/ciscoUC/comments/fnq2po/work_from_home_jabber_part_2/?utm_source=share&utm_medium=web2x

On Mon, Mar 23, 2020 at 4:46 PM Terry Oakley <Terry.Oakley at rdc.ab.ca<mailto:Terry.Oakley at rdc.ab.ca>> wrote:
Looks like the community of you got us going.   We have one of the new 8 working so we anticipate that all will be up and running soon.

THANK YOU ALL.   Yes it has been a complete blur and they just told us it is all scramble mode to get workers out of here and safely in their homes.

Terry

From: Hunter Fuller <hf0002 at uah.edu<mailto:hf0002 at uah.edu>>
Sent: Monday, March 23, 2020 3:28 PM
To: Anthony Holloway <avholloway+cisco-voip at gmail.com<mailto:avholloway%2Bcisco-voip at gmail.com>>
Cc: Terry Oakley <Terry.Oakley at rdc.ab.ca<mailto:Terry.Oakley at rdc.ab.ca>>; voyp list, cisco-voip (cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>) <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: Re: [External] Re: [cisco-voip] Jabber client missing Advanced Settings

CAUTION: This email is from an external source. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Wow! Yes, I'd bet it's that. I can't believe I forgot - it's been such a blur this past couple of weeks. We are turning it off because for us, it works perfectly, but it always results in a user/pass prompt, which we cannot utilize because we use SSO. So the initial prompt is what we want to be shown.

We roll with this:
msiexec.exe /quiet /i CiscoJabberSetup.msi UPN_DISCOVERY_ENABLED=false SSO_EMAIL_PROMPT=ON VOICE_SERVICES_DOMAIN=uah.edu<https://can01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fuah.edu%2F&data=02%7C01%7CTerry.Oakley%40rdc.ab.ca%7C4040cd8c17b6431e0f2308d7cf712141%7C3aed1c227c31455eb67a279994fffbd6%7C1%7C0%7C637205957116723637&sdata=N6UcoNRrtKOH2Q7Nx5jXoYbVUuSPbPpex7SudcERiaI%3D&reserved=0> SERVICES_DOMAIN=uah.edu<https://can01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fuah.edu%2F&data=02%7C01%7CTerry.Oakley%40rdc.ab.ca%7C4040cd8c17b6431e0f2308d7cf712141%7C3aed1c227c31455eb67a279994fffbd6%7C1%7C0%7C637205957116723637&sdata=N6UcoNRrtKOH2Q7Nx5jXoYbVUuSPbPpex7SudcERiaI%3D&reserved=0> CLEAR=1

--
Hunter Fuller
Router Jockey
VBH Annex B-5
+1 256 824 5331

Office of Information Technology
The University of Alabama in Huntsville
Network Engineering

On Mon, Mar 23, 2020 at 4:23 PM Anthony Holloway <avholloway+cisco-voip at gmail.com<mailto:avholloway%2Bcisco-voip at gmail.com>> wrote:
To elaborate...

UPN Auto Discovery is now enabled by default, and if it works, it's better, because you don't bother the user with helping the client to locate where services are pulled from.  However, if it fails even slightly, it's a pain in the ass, and gets in the way of troubleshooting, because it's like locked in now.  Most admins will want to have the freedom to turn the knobs, and you can only do that if you turn off UPN discovery.

On Mon, Mar 23, 2020 at 4:18 PM Anthony Holloway <avholloway+cisco-voip at gmail.com<mailto:avholloway%2Bcisco-voip at gmail.com>> wrote:
So that seems like the new User Principal Name Auto Discovery.  You can verify this by using the following command line switch:

[image.png]

Source: https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/12_8/cjab_b_deploy-jabber-on-premises-128/cjab_b_deploy-jabber-on-premises-128_chapter_010000.html#reference_27E0FCE8284FBD9287D4A538588165F6<https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cisco.com%2Fc%2Fen%2Fus%2Ftd%2Fdocs%2Fvoice_ip_comm%2Fjabber%2F12_8%2Fcjab_b_deploy-jabber-on-premises-128%2Fcjab_b_deploy-jabber-on-premises-128_chapter_010000.html%23reference_27E0FCE8284FBD9287D4A538588165F6&data=02%7C01%7CTerry.Oakley%40rdc.ab.ca%7C4040cd8c17b6431e0f2308d7cf712141%7C3aed1c227c31455eb67a279994fffbd6%7C1%7C0%7C637205957116723637&sdata=bIlmsK22MxS1JWcb1Pf5ilc5%2FgT9NkfJxzqw8%2BT9ELI%3D&reserved=0>

On Mon, Mar 23, 2020 at 4:03 PM Terry Oakley <Terry.Oakley at rdc.ab.ca<mailto:Terry.Oakley at rdc.ab.ca>> wrote:
This is what we see now..

[cid:image002.png at 01D601B0.EA85AFB0]

This is what we did see

[cid:image003.jpg at 01D601B0.EA85AFB0]

Maybe it is just pure panic but for some reason we do not see the Advanced Settings so we can set the account type like this

[cid:image003.png at 01D60103.2D50D490]

From: Anthony Holloway <avholloway+cisco-voip at gmail.com<mailto:avholloway%2Bcisco-voip at gmail.com>>
Sent: Monday, March 23, 2020 3:00 PM
To: Terry Oakley <Terry.Oakley at rdc.ab.ca<mailto:Terry.Oakley at rdc.ab.ca>>
Cc: Lelio Fulgenzi <lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>>; voyp list, cisco-voip (cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>) <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: Re: [cisco-voip] Jabber client missing Advanced Settings

CAUTION: This email is from an external source. Do not click links or open attachments unless you recognize the sender and know the content is safe.

ORCA with the transform doesn't add anything special that the CLI switches Hunter suggested can't do.  Granted, it's makes just double clicking it easier, but hell, you could also just have a BAT file on the USB stick and save yourself the trouble of using ORCA and the transform.

Also, did you ever post a screenshot? I didn't see one.  I'm still unclear what the problem is.

On Mon, Mar 23, 2020 at 3:38 PM Terry Oakley via cisco-voip <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>> wrote:
From my research the same thing but we are just using a USB stick and installed the msi.     Looks like we may have to do the Microsoft ORCA msi thing which I am totally unfamiliar with.

Lelio how is everything in Guelph?  Alberta is reeling for sure under this and everything else.

Terry

Terry Oakley
Telecommunications Coordinator | Information Technology Services
Red Deer College |100 College Blvd. | Box 5005 | Red Deer | Alberta | T4N 5H5
work (403) 342-3521   |  FAX (403) 343-4034

From: Lelio Fulgenzi <lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>>
Sent: Monday, March 23, 2020 2:22 PM
To: Terry Oakley <Terry.Oakley at rdc.ab.ca<mailto:Terry.Oakley at rdc.ab.ca>>
Cc: voyp list, cisco-voip (cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>) <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: RE: Jabber client missing Advanced Settings

CAUTION: This email is from an external source. Do not click links or open attachments unless you recognize the sender and know the content is safe.

I believe if you use a provisioning URL it removes the option. Could be wrong.

From: cisco-voip <cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>> On Behalf Of Terry Oakley via cisco-voip
Sent: Monday, March 23, 2020 4:06 PM
To: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: [cisco-voip] Jabber client missing Advanced Settings

Have been installing Jabber 12 for the past week and had no issues.   Installed today and now we cannot see the Advanced Settings to setup where the client should be directed.     Has anyone seen this and have a resolution?

Terry

Terry Oakley
Telecommunications Coordinator | Information Technology Services
Red Deer College |100 College Blvd. | Box 5005 | Red Deer | Alberta | T4N 5H5
work (403) 342-3521   |  FAX (403) 343-4034

_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
https://puck.nether.net/mailman/listinfo/cisco-voip<https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpuck.nether.net%2Fmailman%2Flistinfo%2Fcisco-voip&data=02%7C01%7CTerry.Oakley%40rdc.ab.ca%7C4040cd8c17b6431e0f2308d7cf712141%7C3aed1c227c31455eb67a279994fffbd6%7C1%7C0%7C637205957116733632&sdata=6KEjHIxft%2F9zPDSDUL%2BJZnM%2BIO87JKStRbnFVHP30k4%3D&reserved=0>
_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
https://puck.nether.net/mailman/listinfo/cisco-voip<https://can01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fpuck.nether.net%2Fmailman%2Flistinfo%2Fcisco-voip&data=02%7C01%7CTerry.Oakley%40rdc.ab.ca%7C4040cd8c17b6431e0f2308d7cf712141%7C3aed1c227c31455eb67a279994fffbd6%7C1%7C0%7C637205957116733632&sdata=6KEjHIxft%2F9zPDSDUL%2BJZnM%2BIO87JKStRbnFVHP30k4%3D&reserved=0>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20200324/775bc73c/attachment.htm>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.png
Type: image/png
Size: 67311 bytes
Desc: image001.png
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20200324/775bc73c/attachment.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image002.png
Type: image/png
Size: 24889 bytes
Desc: image002.png
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20200324/775bc73c/attachment-0001.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image003.jpg
Type: image/jpeg
Size: 7990 bytes
Desc: image003.jpg
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20200324/775bc73c/attachment.jpg>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image004.png
Type: image/png
Size: 17148 bytes
Desc: image004.png
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20200324/775bc73c/attachment-0002.png>