[cisco-voip] End of Sale for Perpetual Calling Licenses and related SWSS

[Matthew Loraditch]

Flex has and will include the same TAC access you’ve had for software with SWSS (24x7) for no additional cost. There are enhanced levels that cost more and come with additional features. I don’t honestly know the details on those, they are designed for large/hi touch accounts, I think dedicated support managers and account reviews or similar.


Matthew Loraditch
Sr. Network Engineer
p: 443.541.1518
w: www.heliontechnologies.com | e: MLoraditch at heliontechnologies.com
From: Anthony Holloway <avholloway+cisco-voip at gmail.com>
Sent: Thursday, September 24, 2020 10:23 AM
To: Matthew Loraditch <MLoraditch at heliontechnologies.com>
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] End of Sale for Perpetual Calling Licenses and related SWSS

[EXTERNAL]

That's great info, thank you for sharing.

Does this mean that "traditional" tac support is also changing?  Because, doesn't Flex come with tired TAC support?  Any info you can share there? Thanks!

On Thu, Sep 24, 2020 at 8:48 AM Matthew Loraditch <MLoraditch at heliontechnologies.com<mailto:MLoraditch at heliontechnologies.com>> wrote:
https://www.cisco.com/c/en/us/products/collateral/unified-communications/unified-communications-licensing/eos-eol-notice-c51-744285.html
https://www.cisco.com/c/en/us/products/collateral/unified-communications/unified-communications-licensing/eos-eol-notice-c51-744286.html

Everything CUCM/UCXN is moving to a new Flex 3.0 License model.

It’s got better pricing than before with significant multi year discounts for 36 month or greater commitments. For on-prem folks SRST and CER licenses are included with all license levels and there are levels now with cheaper options for what would have been UCL Enhanced, and UCL Essential/Basic users.

Key Dates:

Yesterday- SWSS Reinstatements ended
1/23/21 – Non BE6K licenses/SWSS no longer available for Sale, all add ons must be flex, also last day to renew existing SWSS as multi year
7/24/21 – BE6K licenses/SWSS no longer available for sale
1/29/22- Last Day to renew any SWSS Contract
1/27/24- Last Day of Support via SWSS (you would have had to do a Multi Year Renewal before 1/23/21)


Partner Link: https://salesconnect.cisco.com/#/program/PAGE-2888

Customer Link: https://www.cisco.com/c/en/us/products/collateral/unified-communications/cisco-collaboration-flex-plan/datasheet-c78-744220.html




Matthew Loraditch​
Sr. Network Engineer
p: 443.541.1518<tel:443.541.1518>
w: www.heliontechnologies.com<http://www.heliontechnologies.com/>
 |
e: MLoraditch at heliontechnologies.com<mailto:MLoraditch at heliontechnologies.com>
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