[cisco-voip] MRA calls dropping

[Brian Meade]

Grab the CallManager traces.  They should show why CUCM is sending a BYE.

On Wed, Nov 24, 2021 at 11:34 AM Jonathan Charles <jonvoip at gmail.com> wrote:

> Both internal and external, multiple users, multiple locations
>
> We are seeing call drops, and the only things the logs (on the Expressway
> E's) show is a Bye coming from CUCM.
>
> tvcs: Event="Request Received" Service="SIP" Src-ip="10.1.28.210"
> Src-port="25845" Dst-ip="10.2.9.165" Dst-port="7001"
> Call-serial-number="b5ef5cdf-c039-48ec-91af-8ef6f4f4204c"
> Tag="dfd1d116-6100-48f6-8dcf-d2efe0b6f552" Protocol="TLS" Method="BYE"
> Request-URI="sip:4ed5aa08-624f-82a4-8c7f-6863f6545aa9 at 192.168.10.25:53171;transport\=tls"
> To="sip:6656002 at CUCMS01.BANANA.COM" Level="2" UTCTime="2021-11-24
> 16:10:45,389"
>
> CUCM is 12.5
> Expressway is v14.0.3
>
> Just wondering what to check...
>
>
> Thanks!
>
>
> Jonathan
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