[cisco-voip] 8845 joining zoom meetings

Brian Meade bmeade90 at vt.edu
Thu Feb 11 13:50:43 EST 2021


Any issues with regions/locations not having enough bandwidth?

Some Zoom orgs require encrypted audio/video so that could be another item
to check that a proper encrypted security profile is applied.

On Wed, Feb 10, 2021 at 11:03 AM Josh Nordquist <joshnordquist at gmail.com>
wrote:

> All,
>
> Wondering if any others are having this issue. We have 8845 video phones
> and some of those folks want to join zoom meetings but when they dial the
> SIP URI (XXXXXXXX at zoomcrc.com) the 8845 just shows a black screen and
> it's just silence for audio. The black screen makes me think the 8845
> thinks it's in a video call but nothing gets displayed.
>
> These same 8845 phones can join external webex and skype meetings just
> fine and all our other video endpoints can join zoom meetings fine (jabber
> and webex room devices).
> Just wondering if anyone else has seen this with Zoom calls from a 8845.
> It can easily be tested by dialing 0 at zoomcrc.com from a 8845 and seeing
> it you reach a screen asking you to enter a meeting number.
>
> Thanks
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>
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