[cisco-voip] CUCM 12.5 issue with restore

Wes Sisk (wsisk) wsisk at cisco.com
Fri Feb 19 14:16:05 EST 2021


What is the exact error? What do DRS logs show?

I see one report that after re-install dbreplication is not established leading to "Unable to send network request to master agent. This may be due to Master or Local Agent being down”

Resolved by resetting dbrepliaction for all nodes.

Thanks,
Wes

On Feb 19, 2021, at 1:51 PM, Andy Carse <andy.carse at gmail.com<mailto:andy.carse at gmail.com>> wrote:

So I thought that if a CUCM could backup to and sftp server without issue, that it would be able to restore.
But that turns out to be wrong.

The cluster can backup to sftp without issue, but when I try to restore said backup, the restore seems to make a large amount of ssh connections and times out saying the DRS maybe down of the sftp server is tacking too long to respond.

this is the sftp server syslog output.
Feb 19 18:29:49 sukucmbkup systemd[1]: Started Session 226 of user support.
Feb 19 18:29:49 sukucmbkup systemd[1]: Started Session 227 of user support.
Feb 19 18:29:50 sukucmbkup systemd[1]: Started Session 228 of user support.
Feb 19 18:29:51 sukucmbkup systemd[1]: Started Session 229 of user support.
Feb 19 18:29:52 sukucmbkup systemd[1]: Started Session 230 of user support.
Feb 19 18:29:53 sukucmbkup systemd[1]: Started Session 231 of user support.

any pointers grateful

Rgds Andy

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