[cisco-voip] Single button ARD
Kent Roberts
kent at fredf.org
Fri Oct 8 17:31:24 EDT 2021
Hi Matt,
So basically you want a plar thats able to get a call as well as make a call to a DN type setup….. I asked cisco to add this into the PLAR back in CUCM 9… but just like my request for a notepad in CUCM 4 it got put aside. (The note pad idea was to allow the tech to put T1 info and numbers/ID’s int he system so it was easily found… but the team didn’t have time to complete the request before the rollout and it never got picked back up…. Oh well ….)
The first thing that comes to mind is create the outbound part of the plar to a CTI port instead of another phone, then forward it to your DN on the gateway so your dial-peer can send it out the channel you want via destination pattern.. and use profiles to clear the numbers….
Should be able to put a DN on that line so it can be answered when it rings…. But hmmm, not that I think about it, that might not work like your after…?
Not sure if this helps at all…. Just thinking out loud, and now that I typed it I don’t even know if I have tried something like this…. But got my curiosity peeked.
> On Oct 8, 2021, at 12:25 PM, Matthew Huff <mhuff at ox.com> wrote:
>
> Not really, since it requires acknowledgement. My example only goes so far, in reality, one end of the ARD is a T1 line on a IOS voice gateway that goes to another entity.
>
> Matthew Huff | Director of Technical Operations | OTA Management LLC
>
> Office: 914-460-4039
> mhuff at ox.com <mailto:mhuff at ox.com> | www.ox.com <http://www.ox.com/>
> ...........................................................................................................................................
>
> From: Schlotterer, Tommy <tschlotterer at presidio.com>
> Sent: Friday, October 8, 2021 2:03 PM
> To: Matthew Huff <mhuff at ox.com>; Austin Williams <austinpucknether at gmail.com>
> Cc: Cisco VoIP Group <cisco-voip at puck.nether.net>
> Subject: RE: [cisco-voip] Single button ARD
>
> Sounds like you are trying to setup an intercom.
>
> https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/11_5_1/featureConfig/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115_chapter_011001.html <https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/11_5_1/featureConfig/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115/CUCM_BK_C7DC69D3_00_cucm-feature-configuration-guide_115_chapter_011001.html>
>
>
>
> Tommy Schlotterer
> |
> Engineer
> Presidio
> |
> presidio.com <http://www.presidio.com/>
> 5025 Bradenton Ave, Suite B, Dublin, OH 43017
> D: +1.419.214.1415 <tel:+1.419.214.1415>
> |
> C: +1.419.706.0259 <tel:+1.419.706.0259>
> |
> tschlotterer at presidio.com <mailto:tschlotterer at presidio.com>
>
>
> <http://www.presidio.com/>
>
>
>
> From: cisco-voip <cisco-voip-bounces at puck.nether.net <mailto:cisco-voip-bounces at puck.nether.net>> On Behalf Of Matthew Huff
> Sent: Friday, October 8, 2021 1:26 PM
> To: Austin Williams <austinpucknether at gmail.com <mailto:austinpucknether at gmail.com>>
> Cc: Cisco VoIP Group <cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net>>
> Subject: Re: [cisco-voip] Single button ARD
>
> EXTERNAL EMAIL
>
> Here is a full example of what I need.
>
> Two users, named Steve & Joe each with a 8861 SIP phone on CUCM 14.x
>
> Steve has a prime-dn of 6000
> Joe has a prime-dn of 6001
>
> On Steve’s phone he has two extra buttons:
>
> Speed Dial, labeled [TO JOE], which dials 7001
> Directory Number, labeled [ FROM JOE] which has a DN of 7000
>
> On Joe’s phone, he has two extra buttons:
>
> Speed Dial, labeled [TO STEVE], which dials 7000
> Directory Number, labeled [ FROM STEVE] which has a DN of 7001
>
> That is easy and works fine.
>
>
> But I need it to be single buttons:
>
> On Steve’s phone
> Labeled [JOE], which dials JOE and receives calls from JOE when he presses his [STEVE] button
>
> One Joe’s phone
> Labeled [STEVE], which dials Steve and receives call from Steve when he presses his [JOE] button
>
>
> I have this working on SCCP phones in Call Mnager Express and is very standard in a trading environment. Anyone have any ideas?
>
>
>
> Matthew Huff | Director of Technical Operations | OTA Management LLC
>
> Office: 914-460-4039
> mhuff at ox.com <mailto:mhuff at ox.com> | www.ox.com <http://www.ox.com/>
> ...........................................................................................................................................
>
> From: Matthew Huff
> Sent: Friday, October 8, 2021 12:54 PM
> To: 'Austin Williams' <austinpucknether at gmail.com <mailto:austinpucknether at gmail.com>>
> Cc: Cisco VoIP Group <cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net>>
> Subject: RE: [cisco-voip] Single button ARD
>
> That is exactly what I’m not trying to do. Everytime I mention PLAR or ARD those are the articles I’m referred to and are not helpful. That example and others are for courtesy phones, hotlines, etc..
>
> What I need to do is when a dedicated T1 channel on the voice gateway (IOS 2800) goes off-hook it routes to a DN on the phone. When the same DN is picked up, it dials a number that routes back to the same channel on the voice gateway.
>
> I can do this with two buttons (one being a speed dial, and the other being a DN), but I need this to be a single button. Someone could have 20 different ring downs on the same phone device.
>
>
> Matthew Huff | Director of Technical Operations | OTA Management LLC
>
> Office: 914-460-4039
> mhuff at ox.com <mailto:mhuff at ox.com> | www.ox.com <http://www.ox.com/>
> ...........................................................................................................................................
>
> From: Austin Williams <austinpucknether at gmail.com <mailto:austinpucknether at gmail.com>>
> Sent: Friday, October 8, 2021 12:49 PM
> To: Matthew Huff <mhuff at ox.com <mailto:mhuff at ox.com>>
> Cc: Cisco VoIP Group <cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net>>
> Subject: Re: [cisco-voip] Single button ARD
>
> What are your gateways built with, MGCP, H323, SIP? What version of call manager are you working on?
>
> Ringdowns for call managers are built using CSSs, Partitions and a Null Translation pattern.
>
> Here is a good article on it: https://www.networkcomputing.com/networking/using-cucm-configure-plar-phones <https://www.networkcomputing.com/networking/using-cucm-configure-plar-phones>
>
> On Fri, Oct 8, 2021 at 11:19 AM Matthew Huff <mhuff at ox.com <mailto:mhuff at ox.com>> wrote:
> I’m trying to setup a button on people’s phone where they will get inbound calls like a (DN) when voice-port goes off-hook on our gateway (connection plar xxxx). When the button is pressed on any phone, it should do the same thing, take the channel off hook on the voice gateway.
>
> All the example’s I’ve seen are for doing PLAR when the phone goes offhook or the “new call button” is pressed, but not a separate line.
>
> I’ve done this in the past with CME like:
>
>
> voice-port 0/3/1:0
> define Tx-bits idle 1111
> define Tx-bits seize 0000
> define Rx-bits idle 1111
> define Rx-bits seize 0000
> no vad
> no comfort-noise
> connection plar B100
>
> ephone-dn 32
> number B100
> trunk B101
>
> Matthew Huff | Director of Technical Operations | OTA Management LLC
>
> Office: 914-460-4039
> mhuff at ox.com <mailto:mhuff at ox.com> | www.ox.com <http://www.ox.com/>
> ...........................................................................................................................................
>
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