[cisco-voip] MRA phones tuck at registering after internet blip

Matthew Huff mhuff at ox.com
Tue Oct 26 08:39:35 EDT 2021


We are just starting to roll out our Cisco 8800 series phones via MRA, and have run into a small problem. As is common with residential ISPs when they do a firmware update, network maintenance, etc overnight the phones get disconnected and even when the internet comes back, the phones are still at "Registering..." on the phones. If the user notices this and powers cycles the phone it comes right back, but it can cause them to miss calls if they don't notice it.

Is there any tunables to address this?

Matthew Huff | Director of Technical Operations | OTA Management LLC

Office: 914-460-4039
mhuff at ox.com<mailto:mhuff at ox.com> | www.ox.com<http://www.ox.com>
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