[cisco-voip] Low space on partitions in CUCM
Pete Brown
jpb at chykn.com
Wed Sep 29 10:21:51 EDT 2021
Yes?
From: cisco-voip <cisco-voip-bounces at puck.nether.net> On Behalf Of Lelio Fulgenzi
Sent: Wednesday, September 29, 2021 9:09 AM
To: Matthew Huff <mhuff at ox.com>; Tim Smith <tim.smith at enject.com.au>
Cc: Cisco VoIP Group <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Low space on partitions in CUCM
Oh for the love of pete.
Severity:
4 Minor
From: cisco-voip <cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>> On Behalf Of Matthew Huff
Sent: Wednesday, September 29, 2021 10:00 AM
To: Tim Smith <tim.smith at enject.com.au<mailto:tim.smith at enject.com.au>>
Cc: Cisco VoIP Group <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: Re: [cisco-voip] Low space on partitions in CUCM
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Evidently this is a known bug:
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvt97709<https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fbst.cloudapps.cisco.com%2Fbugsearch%2Fbug%2FCSCvt97709&data=04%7C01%7C%7C3df5a410041c4c9f3aa308d98352ff54%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637685214764520958%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=yMWZmOQ6hzS19Y4Xszh%2FvkymHnSUjYxxvHXQbFDngQ4%3D&reserved=0>
The "solution" is to do the upgrade, then do an export and a full redeployment with a new OVA template.
Since there are trust, certs, etc...involved in this, it is a very involved procedure. Ughhh...
Matthew Huff | Director of Technical Operations | OTA Management LLC
Office: 914-460-4039
mhuff at ox.com<mailto:mhuff at ox.com> | www.ox.com<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.ox.com%2F&data=04%7C01%7C%7C3df5a410041c4c9f3aa308d98352ff54%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637685214764530920%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=bKsKDAT%2BmUil7SZAEa47SIzhDooeI1%2BYUWX1OOUP7A0%3D&reserved=0>
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From: Tim Smith <tim.smith at enject.com.au<mailto:tim.smith at enject.com.au>>
Sent: Wednesday, September 29, 2021 8:05 AM
To: Matthew Huff <mhuff at ox.com<mailto:mhuff at ox.com>>
Cc: James Buchanan <james.buchanan2 at gmail.com<mailto:james.buchanan2 at gmail.com>>; Cisco VoIP Group <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: Re: [cisco-voip] Low space on partitions in CUCM
I've had these alerts pop up on fresh install during a PCD migration (new VM's) (it was 12.5 from memory)
I spent a bit of time back and forth with TAC and checking with other TAC engineers etc.
I think the outcome was basically that it was the standard setup of the Active Partition, and it isn't really an issue, except that you will get those alerts (and you can adjust the thresholds)
But it's only a partition inside, and basically you have other space available.
What does your show diskusage look like?
On Wed, 29 Sept 2021 at 21:56, Matthew Huff <mhuff at ox.com<mailto:mhuff at ox.com>> wrote:
I deleted the old firmware files and we don't use any MOH sources other than the built in one. The copp file is for cleaning up the common partition, but I ran it anyway. The active parttion still shows 98% used. I'm afraid TAC is correct, the older ova file that we used for 11.5 created too small of an active partition for 14, and the only solution is to do a complete rebuild.
Matthew Huff | Director of Technical Operations | OTA Management LLC
Office: 914-460-4039
mhuff at ox.com<mailto:mhuff at ox.com> | www.ox.com<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.ox.com%2F&data=04%7C01%7C%7C3df5a410041c4c9f3aa308d98352ff54%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637685214764530920%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=bKsKDAT%2BmUil7SZAEa47SIzhDooeI1%2BYUWX1OOUP7A0%3D&reserved=0>
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From: James Buchanan <james.buchanan2 at gmail.com<mailto:james.buchanan2 at gmail.com>>
Sent: Wednesday, September 29, 2021 7:37 AM
To: Matthew Huff <mhuff at ox.com<mailto:mhuff at ox.com>>
Cc: Cisco VoIP Group <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: Re: [cisco-voip] Low space on partitions in CUCM
Oh right...
1. Delete old firmware files.
2. Delete unused MOH sources.
3. Use the free space .cop file.
On Wed, Sep 29, 2021 at 12:32 PM Matthew Huff <mhuff at ox.com<mailto:mhuff at ox.com>> wrote:
The alert that is being triggered isn't the LogPartition space, it's the active partition space, which I believe is a separate area. Any suggestion on how to cleanup space on the active parttion?
Matthew Huff | Director of Technical Operations | OTA Management LLC
Office: 914-460-4039
mhuff at ox.com<mailto:mhuff at ox.com> | www.ox.com<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.ox.com%2F&data=04%7C01%7C%7C3df5a410041c4c9f3aa308d98352ff54%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637685214764540873%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=xUgifmZeJHkHQ2uWCMcz%2FYPeJJJ5RaDB77Tp0BJURfQ%3D&reserved=0>
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From: James Buchanan <james.buchanan2 at gmail.com<mailto:james.buchanan2 at gmail.com>>
Sent: Wednesday, September 29, 2021 6:39 AM
To: Matthew Huff <mhuff at ox.com<mailto:mhuff at ox.com>>
Cc: Cisco VoIP Group <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: Re: [cisco-voip] Low space on partitions in CUCM
Hi Matthew,
I totally agree but I think you'll be OK. I've done it when at a similar level and it's helped.
Another thing you might do is to download all the log files and set them to delete when you download them. That might get you at a safer level.
Kind Regards,
James
On Wed, Sep 29, 2021 at 11:36 AM Matthew Huff <mhuff at ox.com<mailto:mhuff at ox.com>> wrote:
If it was like 92%, fixing the log threshold would make me feel less nervous. At 98%, I'm more concerned. Maybe I shouldn't be?
Matthew Huff | Director of Technical Operations | OTA Management LLC
Office: 914-460-4039
mhuff at ox.com<mailto:mhuff at ox.com> | www.ox.com<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.ox.com%2F&data=04%7C01%7C%7C3df5a410041c4c9f3aa308d98352ff54%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637685214764540873%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=xUgifmZeJHkHQ2uWCMcz%2FYPeJJJ5RaDB77Tp0BJURfQ%3D&reserved=0>
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From: James Buchanan <james.buchanan2 at gmail.com<mailto:james.buchanan2 at gmail.com>>
Sent: Wednesday, September 29, 2021 6:33 AM
To: Matthew Huff <mhuff at ox.com<mailto:mhuff at ox.com>>
Cc: Cisco VoIP Group <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: Re: [cisco-voip] Low space on partitions in CUCM
Hi Matthew,
Have you tried adjusting the log file thresholds in RTMT? See https://www.cisco.com/c/en/us/support/docs/unified-communications/unified-communications-manager-callmanager/200581-Procedure-to-Adjust-WaterMark-in-RTMT-of.html<https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cisco.com%2Fc%2Fen%2Fus%2Fsupport%2Fdocs%2Funified-communications%2Funified-communications-manager-callmanager%2F200581-Procedure-to-Adjust-WaterMark-in-RTMT-of.html&data=04%7C01%7C%7C3df5a410041c4c9f3aa308d98352ff54%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637685214764550833%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=mC65occllVyuh0I7Qv8zc5Alrp39Ow15phuT%2Fu3ujiI%3D&reserved=0> for more details.
Thanks,
James
On Wed, Sep 29, 2021 at 11:28 AM Matthew Huff <mhuff at ox.com<mailto:mhuff at ox.com>> wrote:
After upgrading from 11.5 to 14, I'm at 98% on publisher/subscriber on the active partition. Cisco TACs only suggestion is to redeploy from scratch from 14 ova. Given the issues with certs, trusts, licensing, etc, I'm loathe to do that. Anyone have any suggestions?
Matthew Huff | Director of Technical Operations | OTA Management LLC
Office: 914-460-4039
mhuff at ox.com<mailto:mhuff at ox.com> | www.ox.com<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.ox.com%2F&data=04%7C01%7C%7C3df5a410041c4c9f3aa308d98352ff54%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637685214764550833%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=myhZR3Nf%2FH7J0NQjU1jnqysjylyjn24Y%2F8K677XbH9A%3D&reserved=0>
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P +61 2 9423 1011 | E tim.smith at enject.com.au<mailto:tim.smith at enject.com.au>
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