[cisco-voip] Unity Connection - External Calls cut at 49 seconds

[Riley, Sean]

There is a very slight blip in the call during the failover, but the calls do not drop.  Works as designed.

From: Kent Roberts <dvxkid at gmail.com>
Sent: Friday, February 4, 2022 12:28 PM
To: Riley, Sean <SRiley at robinsonbradshaw.com>
Subject: Re: [cisco-voip] Unity Connection - External Calls cut at 49 seconds


When the HA even happens do you loose calls?       I run a 1006 so calls are never dropped.  Just wondered if the HA for cube shares the call state info should a failover happen.
On 2/4/22 7:05 AM, Riley, Sean via cisco-voip wrote:
Update on this.  We have a CUBE HA Pair at one of our sites.  We had a fail over event last Friday and the now Active CUBE was missing a configuration, (ip rtcp report interval 60000).  Once I added this to the Active CUBE, the issue seems to be resolved.

This configuration works along with the following gateway configurations, as most of you probably already know.

gateway
 media-inactivity-criteria all
timer receive-rtcp 10
timer receive-rtp 86400

Thanks.

From: cisco-voip <cisco-voip-bounces at puck.nether.net><mailto:cisco-voip-bounces at puck.nether.net> On Behalf Of Riley, Sean via cisco-voip
Sent: Thursday, February 3, 2022 11:14 AM
To: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: [cisco-voip] Unity Connection - External Calls cut at 49 seconds

Unity v 12.5 SU4 with no changes recently and 300 second max message length.

Voice gateways are CUBEs running isr4300-universalk9.16.09.08.SPA.bin with no changes recently.  2 separate sites having same issue.  Internal calls to voicemail are fine.

We just had this reported yesterday and I can recreate the issue easily.

I am hoping someone has run across this or can point me in the right direction.

Thanks.

Sean.



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