[cisco-voip] CUC 10.5 to 14 ER Not working

Mon Jan 3 14:58:21 EST 2022

Seems like Unity clustering isn’t as trouble free as they’d have us believe. :(

Sent from my iPhone

On Jan 3, 2022, at 2:40 PM, Buchanan, James <james.buchanan2 at gmail.com> wrote:

CAUTION: This email originated from outside of the University of Guelph. Do not click links or open attachments unless you recognize the sender and know the content is safe. If in doubt, forward suspicious emails to IThelp at uoguelph.ca

The refresh upgrade with CUCM gives you the option to decide when to move to the new version but Unity Connection doesn’t. I didn’t find any bug ID around this, but I imagine you’ll have to either 1) switch the publisher back to 10.5 (utils sytem switch-version) and then upgrade the subscriber, or 2) rebuild the subscriber from scratch with 14.

Thanks,

James

From: Mathew Miller<mailto:miller.mathew at gmail.com>
Sent: 03 January 2022 19:31
To: Lelio Fulgenzi<mailto:lelio at uoguelph.ca>
Cc: James Buchanan<mailto:james.buchanan2 at gmail.com>; Cisco VOIP<mailto:cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] CUC 10.5 to 14 ER Not working

It's a refresh upgrade so you don't get any options.

On Mon, Jan 3, 2022 at 11:21 AM Lelio Fulgenzi <lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>> wrote:
I wonder if it’s like cucm where you upgrade pub first without switch version then upgrade sub without switch version, then switch version on pub then on sub.
Sent from my iPhone

On Jan 3, 2022, at 2:07 PM, Mathew Miller <miller.mathew at gmail.com<mailto:miller.mathew at gmail.com>> wrote:

CAUTION: This email originated from outside of the University of Guelph. Do not click links or open attachments unless you recognize the sender and know the content is safe. If in doubt, forward suspicious emails to IThelp at uoguelph.ca<mailto:IThelp at uoguelph.ca>

Yes, Publisher upgraded and is on 14.X.

The post upgrade COP file when run on the pub says.

1.1  FAIL      Cluster Database Status (Node authentication and replication status)

When I do a utils dbreplication status it shows

Enterprise Replication not active  (62)
command failed -- unable to connect to server specified  (5)

Is that normal when in a cluster that the post upgrade COP file fails with this message or a symptom of the bug? You don't happen to have a bug ID do you?

On Mon, Jan 3, 2022 at 10:55 AM James Buchanan <james.buchanan2 at gmail.com<mailto:james.buchanan2 at gmail.com>> wrote:
Oh, the publisher moved to the new version, didn’t it? I remember Unity Connection doing that. It’s on version 14 already right? I think that’s a bug.

Probably the most straightforward way to resolve is to rebuild the subscriber from scratch.

On 3 Jan 2022, at 18:52, Mathew Miller <miller.mathew at gmail.com<mailto:miller.mathew at gmail.com>> wrote:

The subscriber will not upgrade.
I'm getting a failure on the pre-upgrade check for the subscriber.

1.1  FAIL      Network status (NTP, DNS, Cluster Connectivity)
     validate_network    : Error, intra-cluster communication is broken, unable
     to connect to X.X.X.X

On Mon, Jan 3, 2022 at 10:22 AM James Buchanan <james.buchanan2 at gmail.com<mailto:james.buchanan2 at gmail.com>> wrote:
Hello,

Have you upgraded the subscriber? That needs to be done before database replication will work.

Thanks?

James

On 3 Jan 2022, at 18:15, Mathew Miller <miller.mathew at gmail.com<mailto:miller.mathew at gmail.com>> wrote:

Hello,

Working on an upgrade from CUC 10.5 to 14.

Publisher finished and didn't seem to have any issues.

After running the post upgrade check COP file it fails

1.1  FAIL      Cluster Database Status (Node authentication and replication status)

When I do a utils dbreplication status it shows

Enterprise Replication not active  (62)
command failed -- unable to connect to server specified  (5)

utils dbreplication runtimestate it says

Cluster Detailed View from CUC-01 (2 Servers):

                                      PING      DB/RPC/   REPL.    Replication    REPLICATION SETUP
SERVER-NAME         IP ADDRESS        (msec)    DbMon?    QUEUE    Group ID       (RTMT) & Details
-----------         ----------        ------    -------   -----    -----------    ------------------
CUC-01           X.X.X.X     0.018     Y/Y/Y     --       (-)            (-) Replication Not Setup
CUC-02           X.X.X.X     0.125     Y/Y/Y     --       (-)            (-) DB-diff

I've attempted to reset replication this way.

https://www.cisco.com/c/en/us/support/docs/unified-communications/unity-connection/116942-technote-uc-00.html

It doesn't seem to be working for me. Replication status always just says not setup

Any ideas?

_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
https://puck.nether.net/mailman/listinfo/cisco-voip
_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
https://puck.nether.net/mailman/listinfo/cisco-voip

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20220103/ef3cf9fa/attachment.htm>