[cisco-voip] [EXTERNAL] UCCX 12.5(1) SU2

[Lelio Fulgenzi]

Ok. Cool. We’re still phone agents. It’s really the only way to ensure service without having to worry about supporting different machine types, browsers, etc.

I don’t think we’ll be able to avoid browser agents forever, but we’ll have to see the advantages of it over a phone agent. Sure, for Jabber only agents (or is 12.5 fixed that phone plus jabber issue?) maybe, but….



From: Myron Young <mdavid_young at hotmail.com>
Sent: Wednesday, May 4, 2022 7:35 PM
To: Lelio Fulgenzi <lelio at uoguelph.ca>
Cc: JASON BURWELL <JASON.BURWELL at foundersfcu.com>; voyp list, cisco-voip (cisco-voip at puck.nether.net) <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] [EXTERNAL] UCCX 12.5(1) SU2

CAUTION: This email originated from outside of the University of Guelph. Do not click links or open attachments unless you recognize the sender and know the content is safe. If in doubt, forward suspicious emails to IThelp at uoguelph.ca<mailto:IThelp at uoguelph.ca>

Browser agent and we use latest versions of Chrome and Edge


On May 4, 2022, at 3:38 PM, Lelio Fulgenzi <lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>> wrote:

Finesse ippa or browser agent?

From: Myron Young <mdavid_young at hotmail.com<mailto:mdavid_young at hotmail.com>>
Sent: Wednesday, May 4, 2022 3:36 PM
To: Lelio Fulgenzi <lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>>
Cc: JASON BURWELL <JASON.BURWELL at foundersfcu.com<mailto:JASON.BURWELL at foundersfcu.com>>; voyp list, cisco-voip (cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>) <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: Re: [cisco-voip] [EXTERNAL] UCCX 12.5(1) SU2

CAUTION: This email originated from outside of the University of Guelph. Do not click links or open attachments unless you recognize the sender and know the content is safe. If in doubt, forward suspicious emails to IThelp at uoguelph.ca<mailto:IThelp at uoguelph.ca>

I’m on SU1 ES03 and have had nothing but problems with Finesse random disconnects. TAC has already tried the root changes and workaround more times than they could count.



On May 3, 2022, at 2:52 PM, Lelio Fulgenzi <lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>> wrote:

We settled on SU1 with no ES. They make us nervous.

There’s a certificate issue that is fixed with SU2 I believe. We needed TAC root access to upload certs for smart licensing to work.



From: JASON BURWELL <JASON.BURWELL at foundersfcu.com<mailto:JASON.BURWELL at foundersfcu.com>>
Sent: Tuesday, May 3, 2022 2:39 PM
To: Lelio Fulgenzi <lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>>; voyp list, cisco-voip (cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>) <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: RE: [EXTERNAL] UCCX 12.5(1) SU2

CAUTION: This email originated from outside of the University of Guelph. Do not click links or open attachments unless you recognize the sender and know the content is safe. If in doubt, forward suspicious emails to IThelp at uoguelph.ca<mailto:IThelp at uoguelph.ca>

I’m curious as well. We also just went to 12.5(1) SU1 with latest ES package. I was considering going to SU2 instead but decided not to go that route since it had only come out days before my planned upgrade. I have not read to see if there are feature enhancements or if its just bugfixes.

Jason

From: cisco-voip <cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>> On Behalf Of Lelio Fulgenzi
Sent: Tuesday, May 3, 2022 1:17 PM
To: voyp list, cisco-voip (cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>) <cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>>
Subject: [EXTERNAL] UCCX 12.5(1) SU2


Who out there has been brave enough to apply SU2?

We just finished upgrading to 12.5(1) SU1 since all our prepwork was done with SU1.

We weren’t willing to apply something that was only just released in the case an SU2a was on it’s way. 😉

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