[cisco-voip] Call Manager publisher - Database Communication Error

[Charles Goldsmith]

platform config xml is created during install, which is something that TAC
will have to root in and modify / resolve for you.

On Sun, Jun 4, 2023 at 9:01 AM Terry Oakley <Terry.Oakley at rdpolytech.ca>
wrote:

> Cannot login to the GUI on the publisher but can on both subscribers.
> cli to publisher and ran 'show tech dbstateinfo'
> [Fatal Error] platformConfig.xml:187:16: Character reference "&#22" is an
> invalid XML character.
>
> If I go to the output file 'showtechdbstate....txt I see the same fatal
> error as above
>
> In the  log file I have
>
> dbims at xxx.rdcxxxx.xxx: User dbims at xxx.rdcxxxx.xxx's password is not
> correct format for the database server.
> Password validation for user (dbims) failed!
> Check for password aging/account lock-out
>
> run utils dbreplication runtimestate
> same invalid xml character error
> Sync completed
> All tables are in sync
>
>
> When I logon to the Subscribers (GUI) and run the System report Unified CM
> Database Status I get
>
> Source has failed due to source on xxx timing out
> The publisher database cannot be reached
> The local database cannot be reached
>
> Kind of spinning my wheels as I am not sure where to start to get the
> publisher back into the happy world of the CCM cluster and remote users
> will be trying to connect via Jabber and my remote test fails.
>
> Thanking you in advance for any assistance/direction you can provide.
>
> Terry
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20230605/8336e631/attachment.htm>