[cisco-voip] Question about RISDB queries and ATA devices?

Thu May 25 14:47:47 EDT 2023

It was broken in newer SUs of 11.5 and 12.5.  I’ve relied on this for 20 years, and then it just went away.  Oh well to the cloud we go.

From: Jason Aarons <scubajasona at gmail.com> 
Sent: Thursday, May 25, 2023 12:40 PM
To: NateCCIE <nateccie at gmail.com>
Cc: Ryan Ratliff (rratliff) <rratliff at cisco.com>; Tim Reimers <treimers at ashevillenc.gov>; Wes Sisk (wsisk) <wsisk at cisco.com>; cisco-voip <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Question about RISDB queries and ATA devices?

It definitely sucks that CUCM 14 SU2 broke this. It was very helpful. Should be an easier way to export Devices } Phone to a csv file for download via GUI. But there is not.

On Thu, May 25, 2023, 8:09 PM <nateccie at gmail.com <mailto:nateccie at gmail.com> > wrote:

What is the goal?  I usually get what I want from device/phone, copy it all into the clipboard and paste without formatting into excel and continue on.  In older versions of CUCM you can change the rows per page, then edit the URL to make rows per page all of the devices on the system up to many thousands.

From: cisco-voip <cisco-voip-bounces at puck.nether.net <mailto:cisco-voip-bounces at puck.nether.net> > On Behalf Of Ryan Ratliff (rratliff)
Sent: Thursday, May 25, 2023 10:46 AM
To: Tim Reimers <treimers at ashevillenc.gov <mailto:treimers at ashevillenc.gov> >; Wes Sisk (wsisk) <wsisk at cisco.com <mailto:wsisk at cisco.com> >
Cc: cisco-voip <cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net> >
Subject: Re: [cisco-voip] Question about RISDB queries and ATA devices?

I’m not surprised the “phone” filter only shows you SEP devices. I was expecting RTMT to give you a friendlier way to browse around and find the ATAs. 

Do any of the other risdb CLI filters give you those devices? 

Interrogating the API directly is another option. 
https://developer.cisco.com/docs/sxml/#!risport70-api-reference/selectcmdevice

-Ryan

From: cisco-voip <cisco-voip-bounces at puck.nether.net <mailto:cisco-voip-bounces at puck.nether.net> > on behalf of Tim Reimers <treimers at ashevillenc.gov <mailto:treimers at ashevillenc.gov> >
Date: Thursday, May 25, 2023 at 12:06 PM
To: Wes Sisk (wsisk) <wsisk at cisco.com <mailto:wsisk at cisco.com> >
Cc: cisco-voip <cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net> >
Subject: Re: [cisco-voip] Question about RISDB queries and ATA devices?

Hi Wes, Ryan, all

I'm not seeing any of the registered ATAs showing up in RTMT under a Device Search either -- only SEP devices.

I gather that you are all expecting that 'show risdb query phone' as well as RTMT should be showing the ATAs registered and counted alongside the SEP devices

so long as the ATAs are running in SCCP mode and not something else...

Thanks Tim

On Thu, May 25, 2023 at 10:17 AM Wes Sisk (wsisk) <wsisk at cisco.com <mailto:wsisk at cisco.com> > wrote:

Yes, registration information is in RIS not in SQL(informix). I see some other mentions of this, but not clear resolution. 

Note that ATA may follow different CM server resolution and 'show risdb' is per-node. Aka, have you checked all nodes with CM service activated where ATAs might be registered?

Oh, and ATAs could be h.323 for a while, so are they registering as SCCP?

-w

On May 25, 2023, at 9:50 AM, Tim Reimers <treimers at ashevillenc.gov <mailto:treimers at ashevillenc.gov> > wrote:

Hi all - 

I'm trying to find the ACTIVELY REGISTERED devices on my UCM 9.1 system.

I need to find the list of actively registered ATA 186 devices and their DNs.

* I'm using "show risdb query phones" command, as documented here among other sites

https://getpractical.co.uk/2021/10/11/cisco-cucm-reports-from-sql-show-risdb/

That seems to show only the SEPxxxxyyyyzzz devices, aka my 79XX SCCP phones.

I don't see any ATAxxxxyyyyzzzz devices being returned.

Are they not in the "phone" table of the RISDB?

Thanks, Tim

* my understanding is that any variation on the "run sql select" is

simply querying the Oracle? database for _configured_ devices only, and isn't looking 

at the memory table of the Callmanager process to see the _currently registered_ devices.

(I've seen a number of other forum posts where people suggested "run sql" commands to gather info, but that is statically configured, not necessarily "registered", so that does not seem appropriate for the info I want).

-- 

Quis custodiet  <https://en.wikipedia.org/wiki/Quis_custodiet_ipsos_custodes%3F> ipsos nexus

Tim Reimers

Network Administrator

I.T Services

City of Asheville 

treimers at ashevillenc.gov <mailto:treimers at ashevillenc.gov> 

(desk) 828-259-5512

(cell)   828-552-1585

"That’s no ordinary rabbit  packet!  That’s the most foul, cruel, and bad tempered badly framed packet you ever set eyes on. Listen, that packet’s got a vicious streak a mile wide, he’s a killer.He’s got huge sharp MTU…eh, he can leap about and cross Vlans…. I warned you, I warned you but did you listen? No… ohhh no, it’s just a harmless little packet on the network, isn’t it now...."

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-- 

Quis custodiet  <https://en.wikipedia.org/wiki/Quis_custodiet_ipsos_custodes%3F> ipsos nexus

Tim Reimers

Network Administrator

I.T Services

City of Asheville 

treimers at ashevillenc.gov <mailto:treimers at ashevillenc.gov> 

(desk) 828-259-5512

(cell)   828-552-1585

"That’s no ordinary rabbit  packet!  That’s the most foul, cruel, and bad tempered badly framed packet you ever set eyes on. Listen, that packet’s got a vicious streak a mile wide, he’s a killer.He’s got huge sharp MTU…eh, he can leap about and cross Vlans…. I warned you, I warned you but did you listen? No… ohhh no, it’s just a harmless little packet on the network, isn’t it now...."

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