[cisco-voip] Finesse agent data

[James Dust]

Good morning all,

Is it possible to get Finesse data over a period of time, for the team and for individuals. EG Is it possible to see for an operator, over say a week or a month, where we can see login info, and when they move from state-to-state, as below?

[cid:image001.png at 01DA415E.E8716DD0]


Many thanks in advance.

James




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