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<DIV><SPAN class=150060719-16122003><FONT face=Arial color=#0000ff size=2>it
depends.</FONT></SPAN></DIV>
<DIV><SPAN class=150060719-16122003><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=150060719-16122003><FONT face=Arial color=#0000ff size=2>it
depends on how your PSTN circuits are provisioned. The carrier can send
CNAME as sent by the originating equipment or it can do a database lookup and
send the name the number is registered to.</FONT></SPAN></DIV>
<DIV><SPAN class=150060719-16122003><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=150060719-16122003><FONT face=Arial color=#0000ff
size=2>Callmanager has supported sending calling party name in a display IE back
to the 3.0 days.</FONT></SPAN></DIV>
<DIV><SPAN class=150060719-16122003><FONT face=Arial color=#0000ff size=2>Most
CO's have moved to switches using NI-3 protocol (national protocol, revision 3)
which sends and expects to receive calling name in a ROSE encoded Facility
IE. Callmanger 3.3(3) and later supports this.</FONT></SPAN></DIV>
<DIV><SPAN class=150060719-16122003><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=150060719-16122003><FONT face=Arial color=#0000ff
size=2>Usually telco's expect to receive the calling party number with
</FONT></SPAN></DIV>
<DIV><SPAN class=150060719-16122003><FONT face=Arial color=#0000ff
size=2>calling party IE number type = national</FONT></SPAN></DIV>
<DIV><SPAN class=150060719-16122003><FONT face=Arial color=#0000ff
size=2>calling number plan = isdn</FONT></SPAN></DIV>
<DIV><SPAN class=150060719-16122003><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=150060719-16122003><FONT face=Arial color=#0000ff size=2>some
telco's require different settings here, just depends how they are configured.
most cannot tell you, so there are only 4 or so values for each so try
permutations until you find the one that works for you. If your telco
requires name in the facility IE, set the "send calling number in faciliity IE"
on the MGCP gateway config page in CCMAdmin and reset the gateway. use
q931translator.exe to look at detailed CCM traces to see if your CCM is sending
the calling party name on outbound setup messages to your
carrier.</FONT></SPAN></DIV>
<DIV><SPAN class=150060719-16122003><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=150060719-16122003><FONT face=Arial color=#0000ff
size=2>frequently carriers will drop calling party name when the call passes to
another carrier, keep this in mind when doing your testing. they will drop
it 99% of the time if the plan/type as discussed above is
incorrect.</FONT></SPAN></DIV>
<DIV><SPAN class=150060719-16122003><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=150060719-16122003><FONT face=Arial color=#0000ff size=2>As for
how to specify the name, you have to configure it on the line configuration page
of the phone.</FONT></SPAN></DIV>
<DIV><SPAN class=150060719-16122003><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=150060719-16122003><FONT face=Arial color=#0000ff
size=2>/Wes</FONT></SPAN></DIV>
<BLOCKQUOTE dir=ltr
style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #0000ff 2px solid; MARGIN-RIGHT: 0px">
<DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma
size=2>-----Original Message-----<BR><B>From:</B>
cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net]<B>On Behalf Of </B>Grabowski,
David<BR><B>Sent:</B> Tuesday, December 16, 2003 12:41 PM<BR><B>To:</B>
cisco-voip@puck.nether.net<BR><B>Subject:</B> RE: [cisco-voip] Outgoing Caller
ID<BR><BR></FONT></DIV>
<DIV><SPAN class=797163717-16122003><FONT face=Arial color=#0000ff size=2>The
outgoing *name* is not generated by your equipment -- it's done by a
reverse-lookup that is done on the far-end (called party's)
switch.</FONT></SPAN></DIV>
<DIV><SPAN class=797163717-16122003><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=797163717-16122003><FONT face=Arial color=#0000ff size=2>I
did some research a while ago when calls made from one of our PRI's would
appear on CID displays with a number but no name. As it turned out, there was
some misconfiguration between our PRI provider and the company that maintained
the master database. Who maintained the database? Verisign. Surprise. Turns
out that Verisign bought up the company that maintains the database a couple
years ago.</FONT></SPAN></DIV>
<DIV><SPAN class=797163717-16122003><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=797163717-16122003><FONT face=Arial color=#0000ff size=2>As
far as the displayed *number* goes, it's up to your PRI provider to determine
what you're allowed to put there. On our AT&T PRI, we can put anything we
want. On our Verizon PRI, they won't let us put anything -- they force the DID
number that was used to place the call.</FONT></SPAN></DIV>
<BLOCKQUOTE
style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #0000ff 2px solid">
<DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma
size=2>-----Original Message-----<BR><B>From:</B> Oliver Rebollido
[mailto:ORebollido@fenwick.com]<BR><B>Sent:</B> Tuesday, December 16, 2003
11:28 AM<BR><B>To:</B> cisco-voip@puck.nether.net<BR><B>Subject:</B>
[cisco-voip] Outgoing Caller ID<BR><BR></FONT></DIV>
<DIV><SPAN class=247592216-16122003><FONT face=Tahoma size=2>We're in the
process of changing our outgoing caller ID from "Unavailable" to showing
something (we have yet to decide what will appear). We have
CallManager 3.2(2), and I've looked all over, but is it actually possible to
configure the name of the outgoing caller ID? I'm assuming that is
something that is controlled by the local phone company. I was
thinking of showing the company name and main number or user name and direct
number. What outgoing caller ID setup do most of you
have?</FONT></SPAN></DIV>
<DIV><SPAN class=247592216-16122003><FONT face=Tahoma
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=247592216-16122003><FONT face=Tahoma
size=2>Thanks,</FONT></SPAN></DIV>
<DIV><SPAN class=247592216-16122003><FONT face=Tahoma
size=2>Oliver</FONT></SPAN></DIV>
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