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<DIV><SPAN class=832461415-16122003><FONT face=Arial color=#0000ff size=2>Please
run the 3.3(3) upgrade assistant before attempting to upgrade to
3.3(3).</FONT></SPAN></DIV>
<DIV><SPAN class=832461415-16122003><FONT face=Arial color=#0000ff
size=2>Resolve all of the issues reported, and then attempt the upgrade to
3.3(3).</FONT></SPAN></DIV>
<DIV><SPAN class=832461415-16122003><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=832461415-16122003><FONT face=Arial color=#0000ff size=2><A
href="http://www.cisco.com/cgi-bin/Software/Tablebuild/doftp.pl?ftpfile=cisco/voice/callmgr/3.3/CCMUpgdAsstInstall_3-3-3a.exe&swtype=FCS&software_products_url=%2Fcgi-bin%2Ftablebuild.pl%2Fcallmgr-33&isChild=&appName=&tbtype=callmgr-33">http://www.cisco.com/cgi-bin/Software/Tablebuild/doftp.pl?ftpfile=cisco/voice/callmgr/3.3/CCMUpgdAsstInstall_3-3-3a.exe&swtype=FCS&software_products_url=%2Fcgi-bin%2Ftablebuild.pl%2Fcallmgr-33&isChild=&appName=&tbtype=callmgr-33</A></FONT></SPAN></DIV>
<DIV><SPAN class=832461415-16122003><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=832461415-16122003><FONT face=Arial color=#0000ff
size=2>(cisco.com->software center->voice software->Callmanager 3.3
->CCMUpgdAsstInstall_3-3-3a.exe</FONT></SPAN></DIV>
<DIV><SPAN class=832461415-16122003><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=832461415-16122003><FONT face=Arial color=#0000ff size=2>I feel
pretty certain that will identify what needs updating on your server before you
can perform a successful 3.3(3) install,</FONT></SPAN></DIV>
<DIV><SPAN class=832461415-16122003><FONT face=Arial color=#0000ff size=2>but
just in case it doesn't, here's some more research on your error
message:</FONT></SPAN></DIV>
<DIV><SPAN class=832461415-16122003><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=832461415-16122003><FONT face=Arial color=#0000ff
size=2>CSCeb71414</FONT></SPAN></DIV>
<DIV><FONT face=Arial color=#0000ff size=2></FONT> </DIV>
<DIV><SPAN class=832461415-16122003><FONT face=Arial color=#0000ff
size=2>Symptom:<BR>The Call Manager 3.3(3) failed to install with "Pending
file operations are occurring.<BR>Reboot the server and then install Cisco Call
Manager." This is not the problem as much<BR>as is the fact that after clicking
ok to this message I received "msiexec.exe:1603:<BR>Fatal error during
installation."</FONT></SPAN></DIV>
<DIV><FONT face=Arial color=#0000ff size=2></FONT> </DIV>
<DIV><SPAN class=832461415-16122003><FONT face=Arial color=#0000ff
size=2>Condition:</FONT></SPAN></DIV>
<DIV><FONT face=Arial color=#0000ff size=2></FONT> </DIV>
<DIV><SPAN class=832461415-16122003><FONT face=Arial color=#0000ff size=2>This
occurred on a freshly installed system with OS 2000.2.4.. It also has
Mcafee<BR>and the dat had just been updated to the latest
version.</FONT></SPAN></DIV>
<DIV><FONT face=Arial color=#0000ff size=2></FONT> </DIV>
<DIV><SPAN class=832461415-16122003><FONT face=Arial color=#0000ff size=2>Work
Around:<BR>Reboot the system and try re-running the install</FONT></SPAN></DIV>
<DIV><FONT face=Arial color=#0000ff size=2></FONT> </DIV><SPAN
class=832461415-16122003><FONT face=Arial color=#0000ff size=2>
<DIV><BR>This bug is dup'd to CSCeb59920, which is a request to make the error
message<BR>intelligible. All of the verification suggests changing the
registry to make<BR>the server appear to have an incorrect OS version, so it
sounds like you <BR>are not running the correct OS version to install CCM
3.3(3).</DIV>
<DIV> </DIV>
<DIV>There is also a note about pending file in use operations. File in
use<BR>operations are executed after a server reboot, so again, try a
reboot.<BR>If that does not resolve it, then investigate what file-in-use
replacements<BR>are pending. Do this by looking at the registry
key:<BR>HKLM\System\CurrentControlSet\Control\SessionManager\FileRenameOperations</FONT></SPAN></DIV>
<DIV><SPAN class=832461415-16122003><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=832461415-16122003><FONT face=Arial color=#0000ff
size=2>/Wes</FONT></SPAN></DIV>
<BLOCKQUOTE dir=ltr
style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #0000ff 2px solid; MARGIN-RIGHT: 0px">
<DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma
size=2>-----Original Message-----<BR><B>From:</B>
cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net]<B>On Behalf Of </B>Marcin
Nowacki<BR><B>Sent:</B> Monday, December 15, 2003 4:39 AM<BR><B>To:</B>
cisco-voip@puck.nether.net<BR><B>Subject:</B> [cisco-voip] Upgrade CCM 3.3(2)
to 3.3(3)<BR><BR></FONT></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Hello</SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"></SPAN></FONT> </P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN lang=EN-US
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">I’m expecting problems during
upgrade to 3.3(3) .</SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN lang=EN-US
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"></SPAN></FONT> </P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN lang=EN-US
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">I’m running CCM 3.3(2) and during
the upgrade on Publisher , when I’m trying to install call manager it fails
with error 1603 and no other message. He roles back and finish installation .
It is happening every time.</SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN lang=EN-US
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"></SPAN></FONT> </P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN lang=EN-US
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Do anybody have this kind of
problem ?</SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN lang=EN-US
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"></SPAN></FONT> </P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN lang=EN-US
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Best
regards.</SPAN></FONT></P></DIV></BLOCKQUOTE></BODY></HTML>