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<DIV>The 0 in itself is not going to extension 0, but has been assigned to a
call handler. The default setup for Unity is for 0 to go to the Operator Call
Handler. You will have to create a new Call Handler which sends the caller to a
different destination. Then, using the bulk edit tool, edit those individuals to
have their 0 input key to be sent to the correct call handler. You can also
configure 0 (or any other number) to go to a different subscriber.</DIV>
<DIV> </DIV>
<DIV>----- Original Message ----- </DIV>
<BLOCKQUOTE
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=Scott.Voll@wesd.org href="mailto:Scott.Voll@wesd.org">Voll, Scott</A>
</DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=cisco-voip@puck.nether.net
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Friday, June 25, 2004 12:32
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> [cisco-voip] V-mail to
operator</DIV>
<DIV><BR></DIV>OK, I'm a little confused. (So what else is new
:-)<BR><BR>I have CM 3.3.4 and Unity 4.0.2.<BR><BR>I have a remote site and a
central site.<BR><BR>Both have a translation pattern for 0 for the
receptionist at each<BR>location.<BR><BR>No matter which site you're calling,
if you get someone's v-mail and<BR>dial 0 it goes to the remote sites
receptionist. But if you just dial 0<BR>from each location it goes to
the correct receptionist. So it seems as<BR>thou this is a Unity
issue. Where does this get setup? Can I have two<BR>receptions in
Unity via 0?<BR><BR>PS. The central site receptionist is on a PBX and not
using Unity for<BR>v-mail.<BR><BR>TIA<BR><BR>Scott
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