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<DIV><FONT color=#008000 size=4><SPAN class=115565813-01072004>Hey
everyone,</SPAN></FONT></DIV>
<DIV><FONT color=#008000 size=4><SPAN class=115565813-01072004>I am getting
ready to upgrade my CCM installation from 3.2(3) to 3.3(4). As far as I
can tell, the steps for the Publisher should be as follows:</SPAN></FONT></DIV>
<DIV><FONT color=#008000 size=4><SPAN
class=115565813-01072004></SPAN></FONT> </DIV><FONT><SPAN
class=115565813-01072004>
<OL style="MARGIN-TOP: 0in" type=1>
<LI class=MsoNormal
style="MARGIN: 0in 0in 0pt; mso-list: l0 level1 lfo1; tab-stops: list .5in"><FONT
color=#008000 size=4>Install Backup utility 3.5.53, </FONT></LI>
<LI class=MsoNormal
style="MARGIN: 0in 0in 0pt; mso-list: l0 level1 lfo1; tab-stops: list .5in"><FONT
color=#008000 size=4>Backup complete config using <SPAN
class=115565813-01072004>backup</SPAN> utility</FONT></LI>
<LI class=MsoNormal
style="MARGIN: 0in 0in 0pt; mso-list: l0 level1 lfo1; tab-stops: list .5in"><FONT
color=#008000 size=4>Check backup by verifying that the following files
exist</FONT></LI>
<OL style="MARGIN-TOP: 0in" type=a>
<LI class=MsoNormal
style="MARGIN: 0in 0in 0pt; mso-list: l0 level2 lfo1; tab-stops: list 1.0in"><FONT
color=#008000 size=4>Dbname.ini</FONT></LI>
<LI class=MsoNormal
style="MARGIN: 0in 0in 0pt; mso-list: l0 level2 lfo1; tab-stops: list 1.0in"><FONT
color=#008000 size=4>Backup.ini</FONT></LI>
<LI class=MsoNormal
style="MARGIN: 0in 0in 0pt; mso-list: l0 level2 lfo1; tab-stops: list 1.0in"><FONT
color=#008000 size=4>Mcs.sti</FONT></LI></OL>
<LI class=MsoNormal
style="MARGIN: 0in 0in 0pt; mso-list: l0 level1 lfo1; tab-stops: list .5in"><FONT
color=#008000 size=4>Copy all files generated during backup to another server
and burn to CD</FONT></LI>
<LI class=MsoNormal
style="MARGIN: 0in 0in 0pt; mso-list: l0 level1 lfo1; tab-stops: list .5in"><FONT
color=#008000 size=4>Install and run upgrade assistant utility to verify
server health</FONT></LI>
<LI class=MsoNormal
style="MARGIN: 0in 0in 0pt; mso-list: l0 level1 lfo1; tab-stops: list .5in"><FONT
color=#008000 size=4>Resolve any and all issues prior to
continuing</FONT></LI>
<LI class=MsoNormal
style="MARGIN: 0in 0in 0pt; mso-list: l0 level1 lfo1; tab-stops: list .5in"><FONT
color=#008000 size=4>Remove a drive and replace with blank mirror drive.<SPAN
style="mso-spacerun: yes"> </SPAN>Wait for mirror to
rebuild.</FONT></LI>
<LI class=MsoNormal
style="MARGIN: 0in 0in 0pt; mso-list: l0 level1 lfo1; tab-stops: list .5in"><FONT
color=#008000><FONT size=4><SPAN class=115565813-01072004>RE</SPAN>Install OS
using same server recovery method</FONT></FONT></LI>
<LI class=MsoNormal
style="MARGIN: 0in 0in 0pt; mso-list: l0 level1 lfo1; tab-stops: list .5in"><FONT
color=#008000 size=4>Update to OS 2.6</FONT></LI>
<LI class=MsoNormal
style="MARGIN: 0in 0in 0pt; mso-list: l0 level1 lfo1; tab-stops: list .5in"><FONT
color=#008000 size=4>Install OS 2.6 Sr1 patch</FONT></LI>
<LI class=MsoNormal
style="MARGIN: 0in 0in 0pt; mso-list: l0 level1 lfo1; tab-stops: list .5in"><FONT
color=#008000><FONT size=4>Install Call manager version 3.3.4 and restore data
from<SPAN class=115565813-01072004> backup</SPAN></FONT></FONT></LI>
<LI class=MsoNormal
style="MARGIN: 0in 0in 0pt; mso-list: l0 level1 lfo1; tab-stops: list .5in"><FONT
color=#008000><FONT size=4><SPAN class=115565813-01072004>P</SPAN>erform clean
backup of database</FONT></FONT></LI>
<LI class=MsoNormal
style="MARGIN: 0in 0in 0pt; mso-list: l0 level1 lfo1; tab-stops: list .5in"><FONT
color=#008000 size=4>Proceed to Subscriber upgrade</FONT></LI></OL>
<DIV class=MsoNormal
style="MARGIN: 0in 0in 0pt; mso-list: l0 level1 lfo1; tab-stops: list .5in"><SPAN
class=115565813-01072004><FONT color=#008000 size=4>Is there anything I have
missed or anything I should watch out for, I have never done this before so I am
understandibly being overcautious.</FONT></SPAN></DIV>
<DIV class=MsoNormal
style="MARGIN: 0in 0in 0pt; mso-list: l0 level1 lfo1; tab-stops: list .5in"><SPAN
class=115565813-01072004><FONT color=#008000 size=4></FONT></SPAN> </DIV>
<DIV class=MsoNormal
style="MARGIN: 0in 0in 0pt; mso-list: l0 level1 lfo1; tab-stops: list .5in"><SPAN
class=115565813-01072004><FONT color=#008000
size=4>Thanks</FONT></SPAN></DIV></SPAN></FONT>
<DIV> </DIV>
<DIV align=left>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt" align=left><SPAN
style="FONT-SIZE: 14pt">Marc Hering<?xml:namespace prefix = o ns =
"urn:schemas-microsoft-com:office:office" /><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-SIZE: 14pt">Network Engineer<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-SIZE: 14pt; COLOR: green">The Gale Company<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><?xml:namespace prefix = st1 ns =
"urn:schemas-microsoft-com:office:smarttags" /><st1:Street><st1:address><SPAN
style="FONT-SIZE: 14pt">100 Campus Drive</SPAN></st1:address></st1:Street><SPAN
style="FONT-SIZE: 14pt"> <o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><st1:address><st1:Street><SPAN
style="FONT-SIZE: 14pt">Suite</SPAN></st1:Street><SPAN style="FONT-SIZE: 14pt">
200</SPAN></st1:address><SPAN style="FONT-SIZE: 14pt"><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><st1:place><st1:City><SPAN
style="FONT-SIZE: 14pt">Florham Park</SPAN></st1:City><SPAN
style="FONT-SIZE: 14pt">, </SPAN><st1:State><SPAN
style="FONT-SIZE: 14pt">NJ</SPAN></st1:State><SPAN style="FONT-SIZE: 14pt">
</SPAN><st1:PostalCode><SPAN
style="FONT-SIZE: 14pt">07932</SPAN></st1:PostalCode></st1:place><SPAN
style="FONT-SIZE: 14pt"><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-SIZE: 14pt">Direct: 973.301.8209<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN
style="FONT-SIZE: 14pt">Fax: 973.245.3605<o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN style="FONT-SIZE: 14pt"><A
href="http://www.thegalecompany.com/">www.thegalecompany.com</A><o:p></o:p></SPAN></P></DIV>
<DIV> </DIV></DIV>
<DIV> </DIV>
<DIV> </DIV>
<DIV> </DIV>
<DIV>
<DIV><SPAN><FONT SIZE="2">
<FONT FACE="Arial"><STRONG>The Gale Company is one of the largest real estate companies in the industry with a global portfolio exceeding <SPAN CLASS="908040521-06042004">6</SPAN>0 million square feet of office space<SPAN CLASS="908040521-06042004">. </SPAN>For more information contact 973-301-9500 or visit </STRONG></FONT>
</FONT></SPAN><A HREF="http://www.thegalecompany.com/">www.TheGaleCompany.com</A><BR></DIV>
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