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<DIV><SPAN class=513582221-02082004><FONT face=Arial color=#0000ff size=2>We use
a product from Witness Systems, formerly Eyretel. Runs on a W2K box with a SQL
back-end. Saves each call as a compressed WAV file, and the database is fully
searchable by calling party, called party, date/time, etc. Nice web-based
interface. We've been very happy with the product.</FONT></SPAN></DIV>
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<DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma
size=2>-----Original Message-----<BR><B>From:</B> Hering, Marc
[mailto:MHering@thegalecompany.com]<BR><B>Sent:</B> Monday, August 02, 2004
2:16 PM<BR><B>To:</B> cisco-voip@puck.nether.net<BR><B>Subject:</B>
[cisco-voip] Call Recording..<BR><BR></FONT></DIV>
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<DIV><SPAN class=751041518-02082004><FONT color=#008000 size=4>Is anyone using
any applications to record IP calls? We have need to (Silently) record
some calls of some of our users as well as want to record our front reception
calls for customer service training..</FONT></SPAN></DIV>
<DIV><SPAN class=751041518-02082004><FONT color=#008000 size=4><BR>Thanks in
advance</FONT></SPAN></DIV>
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<P class=MsoNormal style="MARGIN: 0in 0in 0pt" align=left><SPAN
style="FONT-SIZE: 14pt"><SPAN class=751041518-02082004><FONT color=#008000
size=4><M></FONT></SPAN></SPAN></P></DIV></DIV>
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<DIV><SPAN><FONT size=2><FONT face=Arial><STRONG>The Gale Company is one of
the largest real estate companies in the industry with a global portfolio
exceeding <SPAN class=908040521-06042004>6</SPAN>0 million square feet of
office space<SPAN class=908040521-06042004>. </SPAN>For more information
contact 973-301-9500 or visit </STRONG></FONT></FONT></SPAN><A
href="http://www.thegalecompany.com/">www.TheGaleCompany.com</A><BR></DIV></DIV></BLOCKQUOTE>
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