<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML xmlns="http://www.w3.org/TR/REC-html40" xmlns:o =
"urn:schemas-microsoft-com:office:office" xmlns:w =
"urn:schemas-microsoft-com:office:word" xmlns:eXclaimer =
"http://www.exclaimer.co.uk"><HEAD>
<META http-equiv=Content-Type content="text/html; charset=iso-8859-1">
<META content=Word.Document name=ProgId>
<META content="MSHTML 6.00.2800.1458" name=GENERATOR>
<META content="Microsoft Word 10" name=Originator><LINK
href="cid:filelist.xml@01C478DE.6A5429F0" rel=File-List><!--[if gte mso 9]><xml>
<o:OfficeDocumentSettings>
<o:DoNotRelyOnCSS/>
</o:OfficeDocumentSettings>
</xml><![endif]--><!--[if gte mso 9]><xml>
<w:WordDocument>
<w:SpellingState>Clean</w:SpellingState>
<w:GrammarState>Clean</w:GrammarState>
<w:DocumentKind>DocumentEmail</w:DocumentKind>
<w:EnvelopeVis/>
<w:BrowserLevel>MicrosoftInternetExplorer4</w:BrowserLevel>
</w:WordDocument>
</xml><![endif]-->
<STYLE>@font-face {
font-family: Tahoma;
}
@page Section1 {size: 612.0pt 792.0pt; margin: 72.0pt 90.0pt 72.0pt 90.0pt; mso-header-margin: 35.4pt; mso-footer-margin: 35.4pt; mso-paper-source: 0; }
P.MsoNormal {
FONT-SIZE: 12pt; MARGIN: 0cm 0cm 0pt; FONT-FAMILY: "Times New Roman"; mso-style-parent: ""; mso-pagination: widow-orphan; mso-fareast-font-family: "Times New Roman"
}
LI.MsoNormal {
FONT-SIZE: 12pt; MARGIN: 0cm 0cm 0pt; FONT-FAMILY: "Times New Roman"; mso-style-parent: ""; mso-pagination: widow-orphan; mso-fareast-font-family: "Times New Roman"
}
DIV.MsoNormal {
FONT-SIZE: 12pt; MARGIN: 0cm 0cm 0pt; FONT-FAMILY: "Times New Roman"; mso-style-parent: ""; mso-pagination: widow-orphan; mso-fareast-font-family: "Times New Roman"
}
A:link {
COLOR: blue; TEXT-DECORATION: underline; text-underline: single
}
SPAN.MsoHyperlink {
COLOR: blue; TEXT-DECORATION: underline; text-underline: single
}
A:visited {
COLOR: blue; TEXT-DECORATION: underline; text-underline: single
}
SPAN.MsoHyperlinkFollowed {
COLOR: blue; TEXT-DECORATION: underline; text-underline: single
}
SPAN.EmailStyle18 {
COLOR: navy; FONT-FAMILY: Arial; mso-style-type: personal-reply; mso-style-noshow: yes; mso-ansi-font-size: 10.0pt; mso-bidi-font-size: 10.0pt; mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; mso-bidi-font-family: Arial
}
SPAN.SpellE {
mso-style-name: ""; mso-spl-e: yes
}
DIV.Section1 {
page: Section1
}
</STYLE>
<!--[if gte mso 10]>
<style>
/* Style Definitions */
table.MsoNormalTable
{mso-style-name:"Table Normal";
mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0;
mso-style-noshow:yes;
mso-style-parent:"";
mso-padding-alt:0cm 5.4pt 0cm 5.4pt;
mso-para-margin:0cm;
mso-para-margin-bottom:.0001pt;
mso-pagination:widow-orphan;
font-size:10.0pt;
font-family:"Times New Roman";}
</style>
<![endif]--></HEAD>
<BODY lang=EN-US style="tab-interval: 36.0pt" vLink=blue link=blue
bgColor=#ffffff>
<DIV><FONT size=2>In order to get calling name ID working properly, we had to
check off the following parameter in our <STRONG>Digital Access PRI</STRONG>
gateway: </FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT size=2><FONT face=Fixedsys>[x] <FONT size=3>Send Extra Leading
Character In DisplayIE***</FONT></FONT></FONT></DIV>
<DIV><FONT size=2><FONT face=Fixedsys size=3></FONT></FONT> </DIV>
<DIV><FONT size=2></FONT><FONT size=2>Once we set that parameter, the special
character that appeared before the calling name (usually an ASCII graphic
character) went away, and all was well. </FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT size=2>However, now, when I get a call from some Cisco TAC engineers
(this is the only time I've seen it), the first letter of their name is missing.
Instead of "Tom Smith", I see "om Smith".</FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT size=2>Has anyone else run into this?</FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT size=2>Just thought I'd send a note out before I open a case with the
TAC on this. I'm worried that between some CallManager-to-CallManager
communications, this parameter is actually causing the problem and if it's
something that can be avoided if we decide to go with some off-site CCM
installations.</FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT size=2>Lelio</FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT
size=2>--------------------------------------------------------------------------------<BR>Lelio
Fulgenzi, B.A.<BR>Network Analyst (CCS) * University of Guelph * Guelph, Ontario
N1G 2W1<BR>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<BR> <BR>"This
signature may contain traces of
nuts"<BR>--------------------------------------------------------------------------------<BR> <BR></DIV>
<DIV><BR></DIV></FONT></BODY></HTML>