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<DIV><SPAN class=967031515-17082004><FONT face=Arial color=#0000ff
size=2>Anthony,</FONT></SPAN></DIV>
<DIV><SPAN class=967031515-17082004><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=967031515-17082004><FONT face=Arial color=#0000ff size=2>If the
call does not proceed to at least the alerting state, then the call is not
eligible for transfer.</FONT></SPAN></DIV>
<DIV><SPAN class=967031515-17082004><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=967031515-17082004><FONT face=Arial color=#0000ff size=2>In
pictures:</FONT></SPAN></DIV>
<DIV><SPAN class=967031515-17082004><FONT face=Arial color=#0000ff
size=2>setup-></FONT></SPAN></DIV>
<DIV><SPAN class=967031515-17082004><FONT face=Arial color=#0000ff
size=2>(transfer not allowed)</FONT></SPAN></DIV>
<DIV><SPAN class=967031515-17082004><FONT face=Arial color=#0000ff
size=2><-call proceeding</FONT></SPAN></DIV>
<DIV><SPAN class=967031515-17082004><FONT face=Arial color=#0000ff
size=2>(transfer not allowed)</FONT></SPAN></DIV>
<DIV><SPAN class=967031515-17082004><FONT face=Arial color=#0000ff
size=2><-alerting</FONT></SPAN></DIV>
<DIV><SPAN class=967031515-17082004><FONT face=Arial color=#0000ff
size=2>(transfer allowed)</FONT></SPAN></DIV>
<DIV><SPAN class=967031515-17082004><FONT face=Arial color=#0000ff
size=2><-connect</FONT></SPAN></DIV>
<DIV><SPAN class=967031515-17082004><FONT face=Arial color=#0000ff
size=2>(transfer allowed)</FONT></SPAN></DIV>
<DIV><SPAN class=967031515-17082004><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=967031515-17082004><FONT face=Arial color=#0000ff size=2>look
very carefully at your CCM traces that include both SCCP events to/from the
phone and your gateway signaling (h323 or mgcp?).</FONT></SPAN></DIV>
<DIV><SPAN class=967031515-17082004><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=967031515-17082004><FONT face=Arial color=#0000ff
size=2>/Wes</FONT></SPAN></DIV>
<BLOCKQUOTE dir=ltr
style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #0000ff 2px solid; MARGIN-RIGHT: 0px">
<DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma
size=2>-----Original Message-----<BR><B>From:</B>
cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net]<B>On Behalf Of </B>Anthony
Kouloglou<BR><B>Sent:</B> Tuesday, August 17, 2004 11:01 AM<BR><B>To:</B>
cisco-voip@puck.nether.net<BR><B>Subject:</B> [cisco-voip] Transfer key Does
not Show At ALL!<BR><BR></FONT></DIV>
<DIV><FONT face="Times New Roman" size=2>I have the following
configuration:</FONT></DIV>
<DIV><FONT face="Times New Roman" size=2>A cisco 2651 voice gateway with E1
controller card and so an E1 attached to it.</FONT></DIV>
<DIV><FONT face="Times New Roman" size=2>A cisco call manager with several
7960/7940/7905 and ATA 186 devices.</FONT></DIV>
<DIV><FONT face="Times New Roman" size=2>Problem.</FONT></DIV>
<DIV><FONT face="Times New Roman" size=2>Here is the problem that i am dealing
with for over 3 months!! The customer has gone crazy!!!</FONT></DIV>
<DIV><FONT face="Times New Roman" size=2>When calls from an IPhone are
made to numbers belonging to specific mobile (cellular) phone company the call
is established but the Transfer soft key is not present. Only the Key End Of
Call is present!!</FONT></DIV>
<DIV><FONT face="Times New Roman" size=2>When, the cellular phone calls the
iphone there is no problem!!! All other calls to other companies from or to
the ipphones are perfect with the transfer key present!!!</FONT></DIV>
<DIV><FONT face="Times New Roman" size=2>I will attach to you the Q931
debugging of a problem call as well as a detailed trace from the call
manager.</FONT></DIV>
<DIV><FONT face="Times New Roman" size=2></FONT> </DIV>
<DIV><FONT face="Times New Roman" size=2>Kind Regards,</FONT></DIV>
<DIV><FONT face="Times New Roman" size=2>Anthony
Kouloglou</FONT></DIV></BLOCKQUOTE></BODY></HTML>