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<p class=MsoNormal><font size=3 color=black face=Arial><span style='font-size:
12.0pt'>I am running ccm 3.3.3sr4a with Extension Mobility and correctly
configured with service and device profile with phone and user associated with
the profile. I followed all the steps to configure Extension Mobility Profiles,
but when i try to access the EM login service from Ip phone 7960G it returns
with no time out error "Login Unsuccessful" Error 6. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face=Arial><span style='font-size:
12.0pt'>Error 6 in Extension Mobility login process means: <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face=Arial><span style='font-size:
12.0pt'>"Database Error: The Extension Mobility service received an error
while trying to communicate with the database." <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face=Arial><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face=Arial><span style='font-size:
12.0pt'>My EM configuration is correct and the DC Directory replication is
working correctly. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face=Arial><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face=Arial><span style='font-size:
12.0pt'>I found the there is a Virtual Directory which contains a Password and
this might be the problem because Pub Virtual Directory Password mith not be
the same with teh DCD Directory password and should they be? I am unable to
find this Virtual Directory. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face=Arial><span style='font-size:
12.0pt'>If any one could help i will be grateful! <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face=Arial><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face=Arial><span style='font-size:
12.0pt'>Log Files says: <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face=Arial><span style='font-size:
12.0pt'>36: Oct 06 17:02:57.739 EEST %EMApp-3-UNK:Error while getting dir
handle :java.lang.Exception: -1002 <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face=Arial><span style='font-size:
12.0pt'>37: Oct 06 17:02:57.739 EEST %EMApp-3-UNK:Unable to establish dir
connection:java.lang.Exception: -1002 <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face=Arial><span style='font-size:
12.0pt'>38: Oct 06 17:02:57.739 EEST %EMApp-EMAPPSERVLET-7-UNK:Context:/emapp
::URI:/jsp/phone_error1.jsp <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face=Arial><span style='font-size:
12.0pt'>39: Oct 07 10:54:22.975 EEST
%EMApp-EMAPPSERVLET-7-UNK:java.lang.Exception: -1002 <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face=Arial><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face=Arial><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face=Arial><span style='font-size:
12.0pt'>How can see more detailed debug than this one and where could be the
problem? Wrong Password but how to change it or wrong pointing and the dir
location? <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face=Arial><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face=Arial><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face=Arial><span style='font-size:
12.0pt'>Some help will be usefull since i read all about the Error I get 6
login Unsuccessful on EM service without timeout and user identification and
nothign helped.<o:p></o:p></span></font></p>
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