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<p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt'><font
size=3 color=black face=Arial><span style='font-size:12.0pt;font-family:Arial;
color:black'>I am running ccm 3.3.3sr4a with Extension Mobility and correctly
configured with service and device profile with phone and user associated with
the profile. I followed all the steps to configure Extension Mobility Profiles,
but when i try to access the EM login service from Ip phone 7960G it returns
with no time out error "Login Unsuccessful" Error 6. <o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt'><font
size=3 color=black face=Arial><span style='font-size:12.0pt;font-family:Arial;
color:black'>Error 6 in Extension Mobility login process means: <o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt'><font
size=3 color=black face=Arial><span style='font-size:12.0pt;font-family:Arial;
color:black'>"Database Error: The Extension Mobility service received an
error while trying to communicate with the database." <o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt'><font
size=3 color=black face=Arial><span style='font-size:12.0pt;font-family:Arial;
color:black'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt'><font
size=3 color=black face=Arial><span style='font-size:12.0pt;font-family:Arial;
color:black'>My EM configuration is correct and the DC Directory replication is
working correctly. <o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt'><font
size=3 color=black face=Arial><span style='font-size:12.0pt;font-family:Arial;
color:black'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt'><font
size=3 color=black face=Arial><span style='font-size:12.0pt;font-family:Arial;
color:black'>I found the there is a Virtual Directory which contains a Password
and this might be the problem because Pub Virtual Directory Password mith not
be the same with teh DCD Directory password and should they be? I am unable to
find this Virtual Directory. <o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt'><font
size=3 color=black face=Arial><span style='font-size:12.0pt;font-family:Arial;
color:black'>If any one could help i will be grateful! <o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt'><font
size=3 color=black face=Arial><span style='font-size:12.0pt;font-family:Arial;
color:black'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt'><font
size=3 color=black face=Arial><span style='font-size:12.0pt;font-family:Arial;
color:black'>Log Files says: <o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt'><font
size=3 color=black face=Arial><span style='font-size:12.0pt;font-family:Arial;
color:black'>36: Oct 06 17:02:57.739 EEST %EMApp-3-UNK:Error while getting dir
handle :java.lang.Exception: -1002 <o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt'><font
size=3 color=black face=Arial><span style='font-size:12.0pt;font-family:Arial;
color:black'>37: Oct 06 17:02:57.739 EEST %EMApp-3-UNK:Unable to establish dir
connection:java.lang.Exception: -1002 <o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt'><font
size=3 color=black face=Arial><span style='font-size:12.0pt;font-family:Arial;
color:black'>38: Oct 06 17:02:57.739 EEST
%EMApp-EMAPPSERVLET-7-UNK:Context:/emapp ::URI:/jsp/phone_error1.jsp <o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt'><font
size=3 color=black face=Arial><span style='font-size:12.0pt;font-family:Arial;
color:black'>39: Oct 07 10:54:22.975 EEST %EMApp-EMAPPSERVLET-7-UNK:java.lang.Exception:
-1002 <o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt'><font
size=3 color=black face=Arial><span style='font-size:12.0pt;font-family:Arial;
color:black'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt'><font
size=3 color=black face=Arial><span style='font-size:12.0pt;font-family:Arial;
color:black'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt'><font
size=3 color=black face=Arial><span style='font-size:12.0pt;font-family:Arial;
color:black'>How can see more detailed debug than this one and where could be
the problem? Wrong Password but how to change it or wrong pointing and the dir
location? <o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt'><font
size=3 color=black face=Arial><span style='font-size:12.0pt;font-family:Arial;
color:black'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt'><font
size=3 color=black face=Arial><span style='font-size:12.0pt;font-family:Arial;
color:black'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt'><font
size=3 color=black face=Arial><span style='font-size:12.0pt;font-family:Arial;
color:black'>Some help will be usefull since i read all about the Error I get 6
login Unsuccessful on EM service without timeout and user identification and
nothign helped.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Helvetica><span
style='font-size:10.0pt;color:black'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Helvetica><span
style='font-size:10.0pt;color:black'><o:p> </o:p></span></font></p>
<div>
<p style='mso-margin-top-alt:6.0pt;margin-right:0cm;margin-bottom:0cm;
margin-left:0cm;margin-bottom:.0001pt'><font size=2 color=black face=Helvetica><span
style='font-size:10.0pt;color:black'>Best Regards,<o:p></o:p></span></font></p>
<p style='mso-margin-top-alt:6.0pt;margin-right:0cm;margin-bottom:0cm;
margin-left:0cm;margin-bottom:.0001pt'><font size=2 color=black face=Helvetica><span
style='font-size:10.0pt;color:black'>Geoge Dormishev<o:p></o:p></span></font></p>
<p style='mso-margin-top-alt:6.0pt;margin-right:0cm;margin-bottom:0cm;
margin-left:0cm;margin-bottom:.0001pt'><font size=2 color=black face=Helvetica><span
style='font-size:10.0pt;color:black'>E-mail:gdorm@is-bg.net</span></font><font
color=black face=Arial><span style='font-family:Arial;color:black'> </span></font><font
color=black><span style='color:black'><o:p></o:p></span></font></p>
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<p><font size=2 color=black face=Arial><span style='font-size:10.0pt;
font-family:Arial;color:black'><o:p> </o:p></span></font></p>
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