<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv=Content-Type content="text/html; charset=us-ascii">
<meta name=Generator content="Microsoft Word 11 (filtered medium)">
<!--[if !mso]>
<style>
v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style>
<![endif]-->
<style>
<!--
/* Font Definitions */
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman";}
a:link, span.MsoHyperlink
{color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{color:purple;
text-decoration:underline;}
p.MsoPlainText, li.MsoPlainText, div.MsoPlainText
{margin:0in;
margin-bottom:.0001pt;
font-size:10.0pt;
font-family:"Courier New";}
p.MsoAutoSig, li.MsoAutoSig, div.MsoAutoSig
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman";}
span.EmailStyle19
{mso-style-type:personal;
font-family:Tahoma;
color:windowtext;
font-weight:normal;
font-style:normal;
text-decoration:none none;}
span.EmailStyle20
{mso-style-type:personal-reply;
font-family:Arial;
color:navy;}
@page Section1
{size:595.3pt 841.9pt;
margin:70.85pt 70.85pt 70.85pt 70.85pt;}
div.Section1
{page:Section1;}
-->
</style>
</head>
<body lang=EN-US link=blue vlink=purple>
<div class=Section1>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I have hundreds of ATA’s deployed
with CallManager for faxing and they work just fine. There are a couple of
things you have to do. First, you have to set the ATA to only use G711, next
you need to disable VAD and finally you need to ensure that the fax machine
does not attempt to connect at a higher rate than 14.4bps.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>To set the ATA to use G711, put the ATA in
a G711 device pool. Using the web interface for the ATA you can disable VAD and
set the ATA to Fax mode by altering the ConnectMode field; specific
instructions for this can be found in the ATA-186 administrators guide found on
CCO. Last, make sure that the fax machine is trained down to 14.4bps or lower.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Tim<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Vincent De Keyzer<br>
<b><span style='font-weight:bold'>Sent:</span></b> Thursday, November 18, 2004
9:52 AM<br>
<b><span style='font-weight:bold'>To:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> [cisco-voip] ATA problems</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span lang=FR style='font-size:
10.0pt;font-family:Tahoma'>Hello,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span lang=FR style='font-size:
10.0pt;font-family:Tahoma'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span lang=EN-GB style='font-size:
10.0pt;font-family:Tahoma'>we are using CCM to offer Centrex services to our
customers.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span lang=EN-GB style='font-size:
10.0pt;font-family:Tahoma'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span lang=EN-GB style='font-size:
10.0pt;font-family:Tahoma'>Typically, each customer has a few phones + one ATA.
Each customer is in a different location across the city.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span lang=EN-GB style='font-size:
10.0pt;font-family:Tahoma'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span lang=EN-GB style='font-size:
10.0pt;font-family:Tahoma'>Now, one of my customers has problems with its ATA:
transmission breaks during the first page, or during some other of the pages
– and sometimes it just gets through fine. No pattern can be identified
here.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span lang=EN-GB style='font-size:
10.0pt;font-family:Tahoma'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span lang=EN-GB style='font-size:
10.0pt;font-family:Tahoma'>Of course, I thought of slips on the GW, but the
gateway is used by all the customers, and no other customer complains about
this.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span lang=EN-GB style='font-size:
10.0pt;font-family:Tahoma'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span lang=EN-GB style='font-size:
10.0pt;font-family:Tahoma'>A tech has been on site and tried to receive faxes
on his laptop, without success. So it’s not the fax machine either.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span lang=EN-GB style='font-size:
10.0pt;font-family:Tahoma'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span lang=EN-GB style='font-size:
10.0pt;font-family:Tahoma'>Any ideas?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span lang=EN-GB style='font-size:
10.0pt;font-family:Tahoma'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span lang=EN-GB style='font-size:
10.0pt;font-family:Tahoma'>Vincent<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span lang=EN-GB style='font-size:
10.0pt;font-family:Tahoma'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span lang=EN-GB style='font-size:
10.0pt;font-family:Tahoma'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span lang=EN-GB style='font-size:
10.0pt;font-family:Tahoma'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span lang=EN-GB style='font-size:
10.0pt;font-family:Tahoma'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-GB
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
</div>
</body>
</html>