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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Just injecting some ATA experience.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Cisco doesn’t really like using it
for Faxing. Supposedly they aren’t the best (which is true).<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Never the less, I had issues where 60+% of
faxes through the ATA would fail. During troubleshooting we identified the
faxes going through our 6608 blade on the 6500 where the ones failing.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Fix after days working with tac, lower the
gain on the gateway (attenuate by 3db) . 100% of faxes now succeed.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Just thought I would share that and
hopefully save a lot of people some time.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> -=Vandy=-<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Vincent De Keyzer<br>
<b><span style='font-weight:bold'>Sent:</span></b> Monday, November 29, 2004
9:27 AM<br>
<b><span style='font-weight:bold'>To:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [cisco-voip] ATA
problems</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Tahoma><span lang=EN-GB
style='font-size:10.0pt;font-family:Tahoma;color:blue'>Well, this seems to be the
problem. When both fax machines are SuperG3, transmission fails (while it
succeeds when one of the two is not). <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Tahoma><span lang=EN-GB
style='font-size:10.0pt;font-family:Tahoma;color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Tahoma><span lang=EN-GB
style='font-size:10.0pt;font-family:Tahoma;color:blue'>But “</span></font><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>make sure that the fax machine is trained down to 14.4bps or lower</span></font><font
size=2 color=blue face=Tahoma><span lang=EN-GB style='font-size:10.0pt;
font-family:Tahoma;color:blue'>” is my problem: have you been able to
configure all of your several hundreds of faxes to behave so?... Or did you do
it in some other way?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Tahoma><span lang=EN-GB
style='font-size:10.0pt;font-family:Tahoma;color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Tahoma><span lang=EN-GB
style='font-size:10.0pt;font-family:Tahoma;color:blue'>Vincent<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Tahoma><span lang=EN-GB
style='font-size:10.0pt;font-family:Tahoma;color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Tahoma><span lang=EN-GB
style='font-size:10.0pt;font-family:Tahoma;color:blue'><o:p> </o:p></span></font></p>
<div style='border:none;border-left:solid blue 1.5pt;padding:0in 0in 0in 4.0pt'>
<p class=MsoNormal><font size=3 color=blue face="Times New Roman"><span
style='font-size:12.0pt;color:blue'>(…) </span></font><font size=2
color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'>finally you need to ensure that the fax machine does not attempt to
connect at a higher rate than 14.4bps.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:blue'>(…)</span></font><font size=2
color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'> Last, make sure that the fax machine is trained down to 14.4bps or
lower.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Tim<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Vincent De Keyzer<br>
<b><span style='font-weight:bold'>Sent:</span></b> Thursday, November 18, 2004
9:52 AM<br>
<b><span style='font-weight:bold'>To:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> [cisco-voip] ATA problems</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span lang=FR style='font-size:
10.0pt;font-family:Tahoma'>Hello,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span lang=FR style='font-size:
10.0pt;font-family:Tahoma'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span lang=EN-GB style='font-size:
10.0pt;font-family:Tahoma'>we are using CCM to offer Centrex services to our
customers.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span lang=EN-GB style='font-size:
10.0pt;font-family:Tahoma'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span lang=EN-GB style='font-size:
10.0pt;font-family:Tahoma'>Typically, each customer has a few phones + one ATA.
Each customer is in a different location across the city.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span lang=EN-GB style='font-size:
10.0pt;font-family:Tahoma'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span lang=EN-GB style='font-size:
10.0pt;font-family:Tahoma'>Now, one of my customers has problems with its ATA:
transmission breaks during the first page, or during some other of the pages
– and sometimes it just gets through fine. No pattern can be identified
here.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span lang=EN-GB style='font-size:
10.0pt;font-family:Tahoma'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span lang=EN-GB style='font-size:
10.0pt;font-family:Tahoma'>Of course, I thought of slips on the GW, but the
gateway is used by all the customers, and no other customer complains about
this.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span lang=EN-GB style='font-size:
10.0pt;font-family:Tahoma'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span lang=EN-GB style='font-size:
10.0pt;font-family:Tahoma'>A tech has been on site and tried to receive faxes
on his laptop, without success. So it’s not the fax machine either.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span lang=EN-GB style='font-size:
10.0pt;font-family:Tahoma'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span lang=EN-GB style='font-size:
10.0pt;font-family:Tahoma'>Any ideas?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span lang=EN-GB style='font-size:
10.0pt;font-family:Tahoma'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span lang=EN-GB style='font-size:
10.0pt;font-family:Tahoma'>Vincent<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span lang=EN-GB style='font-size:
10.0pt;font-family:Tahoma'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span lang=EN-GB style='font-size:
10.0pt;font-family:Tahoma'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span lang=EN-GB style='font-size:
10.0pt;font-family:Tahoma'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span lang=EN-GB style='font-size:
10.0pt;font-family:Tahoma'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-GB
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
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