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<P ALIGN=LEFT><SPAN LANG="en-us"><FONT SIZE=2 FACE="Courier New">HELP!</FONT></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-us"><FONT SIZE=2 FACE="Courier New">I need some</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Courier New"> QOS and VOICE</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Courier New"> experts here.</FONT></SPAN><SPAN LANG="en-us"></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-us"><FONT COLOR="#000000" SIZE=2 FACE="Courier New">I just got done putting out a major fire.</FONT></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-us"><FONT COLOR="#000000" SIZE=2 FACE="Courier New">Our mail server in our Hub office</FONT></SPAN><SPAN LANG="en-us"><FONT COLOR="#000000" SIZE=2 FACE="Courier New"> (CALLMANAGER LOCATION)</FONT></SPAN><SPAN LANG="en-us"><FONT COLOR="#000000" SIZE=2 FACE="Courier New"> started sending out MASSIVE</FONT></SPAN><SPAN LANG="en-us"> <FONT COLOR="#000000" SIZE=2 FACE="Courier New">amounts</FONT></SPAN><SPAN LANG="en-us"><FONT COLOR="#000000" SIZE=2 FACE="Courier New"> of email to our remote offices.</FONT></SPAN><SPAN LANG="en-us"><FONT COLOR="#000000" SIZE=2 FACE="Courier New"> Bandwidth consumption</FONT></SPAN><SPAN LANG="en-us"> <FONT COLOR="#000000" SIZE=2 FACE="Courier New">on the WAN links</FONT></SPAN><SPAN LANG="en-us"> <FONT COLOR="#000000" SIZE=2 FACE="Courier New">between</FONT></SPAN><SPAN LANG="en-us"> <FONT COLOR="#000000" SIZE=2 FACE="Courier New">the HUB and remote offices</FONT></SPAN><SPAN LANG="en-us"> <FONT COLOR="#000000" SIZE=2 FACE="Courier New">shot up to</FONT></SPAN><SPAN LANG="en-us"> <FONT COLOR="#000000" SIZE=2 FACE="Courier New">99.9%</FONT></SPAN><SPAN LANG="en-us"><FONT COLOR="#000000" SIZE=2 FACE="Courier New">/7%.</FONT></SPAN><SPAN LANG="en-us"></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-us"><FONT COLOR="#000000" SIZE=2 FACE="Courier New">Our remote users had complaints of phones rebooting, calls not going through or being dropped</FONT></SPAN><SPAN LANG="en-us"><FONT COLOR="#000000" SIZE=2 FACE="Courier New">, not being able to make outbound calls (through their local PRI), but I could call them and talk w/o any problem.</FONT></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-us"><FONT COLOR="#000000" SIZE=2 FACE="Courier New">I don't understand. </FONT></SPAN><SPAN LANG="en-us"> <FONT COLOR="#000000" SIZE=2 FACE="Courier New">I do have QOS setup</FONT></SPAN><SPAN LANG="en-us"> <FONT COLOR="#000000" SIZE=2 FACE="Courier New">Prioritizing VOICE and VOICE Control packets</FONT></SPAN><SPAN LANG="en-us"> <FONT COLOR="#000000" SIZE=2 FACE="Courier New">and I'm sure it's right (see QOS config below)</FONT></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-us"><FONT COLOR="#000000" SIZE=2 FACE="Courier New">I throttled SMTP at my hub router and all the phones started working fine.</FONT></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-us"><FONT COLOR="#000000" SIZE=2 FACE="Courier New">I've maxed out the interface in the past and tested the phone w/o any problem.</FONT></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-us"><FONT COLOR="#000000" SIZE=2 FACE="Courier New">All ideas and suggestions are welcome. Thanks!</FONT></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-us"> <FONT COLOR="#000000" SIZE=2 FACE="Courier New">-=Vandy=-</FONT></SPAN><SPAN LANG="en-us"></SPAN></P>
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<P ALIGN=LEFT><SPAN LANG="en-us"><FONT COLOR="#000000" SIZE=2 FACE="Courier New">class-map match-all VOICE_CONTROL</FONT></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-us"><FONT COLOR="#000000" SIZE=2 FACE="Courier New"> match access-group name</FONT></SPAN><SPAN LANG="en-us"> <FONT COLOR="#000000" SIZE=2 FACE="Courier New">VOICE_CONTROL</FONT></SPAN><SPAN LANG="en-us"></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-us"><FONT COLOR="#000000" SIZE=2 FACE="Courier New">class-map match-all VOICE</FONT></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-us"><FONT COLOR="#000000" SIZE=2 FACE="Courier New"> match access-group name</FONT></SPAN><SPAN LANG="en-us"> <FONT COLOR="#000000" SIZE=2 FACE="Courier New">VOICE</FONT></SPAN><SPAN LANG="en-us"></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-us"><FONT COLOR="#000000" SIZE=2 FACE="Courier New">policy-map QOS-POLICY-T3-01</FONT></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-us"><FONT COLOR="#000000" SIZE=2 FACE="Courier New"> class VOICE</FONT></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-us"><FONT COLOR="#000000" SIZE=2 FACE="Courier New"> priority</FONT></SPAN><SPAN LANG="en-us"> <FONT COLOR="#000000" SIZE=2 FACE="Courier New">6</FONT></SPAN><SPAN LANG="en-us"><FONT COLOR="#000000" SIZE=2 FACE="Courier New">00</FONT></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-us"><FONT COLOR="#000000" SIZE=2 FACE="Courier New"> class VOICE_CONTROL</FONT></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-us"><FONT COLOR="#000000" SIZE=2 FACE="Courier New"> bandwidth</FONT></SPAN><SPAN LANG="en-us"> <FONT COLOR="#000000" SIZE=2 FACE="Courier New">50</FONT></SPAN><SPAN LANG="en-us"><FONT COLOR="#000000" SIZE=2 FACE="Courier New"> </FONT></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-us"><FONT COLOR="#000000" SIZE=2 FACE="Courier New"> class class-default</FONT></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-us"><FONT COLOR="#000000" SIZE=2 FACE="Courier New"> fair-queue</FONT></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-us"><FONT COLOR="#000000" SIZE=2 FACE="Courier New"> set precedence 0</FONT></SPAN><SPAN LANG="en-us"></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-us"><FONT COLOR="#000000" SIZE=2 FACE="Courier New">ip access-list extended V</FONT></SPAN><SPAN LANG="en-us"><FONT COLOR="#000000" SIZE=2 FACE="Courier New">OICE</FONT></SPAN><SPAN LANG="en-us"></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-us"><FONT COLOR="#000000" SIZE=2 FACE="Courier New"> permit ip any</FONT></SPAN><SPAN LANG="en-us"> <FONT COLOR="#000000" SIZE=2 FACE="Courier New">any</FONT></SPAN><SPAN LANG="en-us"><FONT COLOR="#000000" SIZE=2 FACE="Courier New"> precedence critical</FONT></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-us"><FONT COLOR="#000000" SIZE=2 FACE="Courier New"> permit ip any</FONT></SPAN><SPAN LANG="en-us"> <FONT COLOR="#000000" SIZE=2 FACE="Courier New">any</FONT></SPAN><SPAN LANG="en-us"><FONT COLOR="#000000" SIZE=2 FACE="Courier New"> dscp ef</FONT></SPAN><SPAN LANG="en-us"></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-us"><FONT COLOR="#000000" SIZE=2 FACE="Courier New">ip access-list extended</FONT></SPAN><SPAN LANG="en-us"> <FONT COLOR="#000000" SIZE=2 FACE="Courier New">VOICE_CONTROL</FONT></SPAN><SPAN LANG="en-us"></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-us"><FONT COLOR="#000000" SIZE=2 FACE="Courier New"> permit ip any</FONT></SPAN><SPAN LANG="en-us"> <FONT COLOR="#000000" SIZE=2 FACE="Courier New">any</FONT></SPAN><SPAN LANG="en-us"> <FONT COLOR="#000000" SIZE=2 FACE="Courier New">precedence flash</FONT></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-us"><FONT COLOR="#000000" SIZE=2 FACE="Courier New"> permit ip any</FONT></SPAN><SPAN LANG="en-us"> <FONT COLOR="#000000" SIZE=2 FACE="Courier New">any</FONT></SPAN><SPAN LANG="en-us"><FONT COLOR="#000000" SIZE=2 FACE="Courier New"> dscp af31</FONT></SPAN><SPAN LANG="en-us"></SPAN></P>
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