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<title>Remote office phone connectivity</title>
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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>You do have the QoS applied to the
interface right? Everything else looks good. This is the same QoS on the
other end? I’m not real good at the QoS details, so maybe someone else can
help.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Scott<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Vandy Hamidi
[mailto:vandy.hamidi@markettools.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, January 05, 2005
3:10 PM<br>
<b><span style='font-weight:bold'>To:</span></b> Voll, Scott<br>
<b><span style='font-weight:bold'>Cc:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [cisco-voip] Remote
office phone connectivity</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Just checked it. All coming in
routine:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Extended IP access list DISCOVER<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> 1 permit tcp any any eq
smtp precedence routine (21 matches)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> 2 permit tcp any any eq
smtp precedence priority<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> 3 permit tcp any any eq
smtp precedence immediate<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> 4 permit tcp any any eq
smtp precedence flash<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> 5 permit tcp any any eq
smtp precedence flash-override<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> 6 permit tcp any any eq
smtp precedence critical<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> 7 permit tcp any any eq
smtp precedence internet<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> 8 permit tcp any any eq
smtp precedence network<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Voll, Scott
[mailto:Scott.Voll@wesd.org] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, January 05, 2005
3:00 PM<br>
<b><span style='font-weight:bold'>To:</span></b> Vandy Hamidi<br>
<b><span style='font-weight:bold'>Cc:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [cisco-voip] Remote
office phone connectivity</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Could the mail server be marking your smtp
traffic?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Vandy Hamidi<br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, January 05, 2005
2:54 PM<br>
<b><span style='font-weight:bold'>To:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> [cisco-voip] Remote
office phone connectivity<br>
<b><span style='font-weight:bold'>Importance:</span></b> High</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p><font size=2 face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New"'>HELP!</span></font><o:p></o:p></p>
<p><font size=2 face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New"'>I need some QOS and VOICE experts here.</span></font><o:p></o:p></p>
<p><font size=2 color=black face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New";color:black'>I just got done putting out a major
fire.</span></font><o:p></o:p></p>
<p><font size=2 color=black face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New";color:black'>Our mail server in our Hub office
(CALLMANAGER LOCATION) started sending out MASSIVE</span></font> <font size=2
color=black face="Courier New"><span style='font-size:10.0pt;font-family:"Courier New";
color:black'>amounts of email to our remote offices. Bandwidth
consumption</span></font> <font size=2 color=black face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:black'>on the WAN links</span></font>
<font size=2 color=black face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New";color:black'>between</span></font> <font size=2
color=black face="Courier New"><span style='font-size:10.0pt;font-family:"Courier New";
color:black'>the HUB and remote offices</span></font> <font size=2 color=black
face="Courier New"><span style='font-size:10.0pt;font-family:"Courier New";
color:black'>shot up to</span></font> <font size=2 color=black
face="Courier New"><span style='font-size:10.0pt;font-family:"Courier New";
color:black'>99.9%/7%.</span></font><o:p></o:p></p>
<p><font size=2 color=black face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New";color:black'>Our remote users had complaints of
phones rebooting, calls not going through or being dropped, not being able to
make outbound calls (through their local PRI), but I could call them and talk
w/o any problem.</span></font><o:p></o:p></p>
<p><font size=2 color=black face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New";color:black'>I don't understand. </span></font> <font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New";color:black'>I do have QOS setup</span></font> <font size=2
color=black face="Courier New"><span style='font-size:10.0pt;font-family:"Courier New";
color:black'>Prioritizing VOICE and VOICE Control packets</span></font> <font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New";color:black'>and I'm sure it's right (see QOS config below)</span></font><o:p></o:p></p>
<p><font size=2 color=black face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New";color:black'>I throttled SMTP at my hub router and
all the phones started working fine.</span></font><o:p></o:p></p>
<p><font size=2 color=black face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New";color:black'>I've maxed out the interface in the past
and tested the phone w/o any problem.</span></font><o:p></o:p></p>
<p><font size=2 color=black face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New";color:black'>All ideas and suggestions are
welcome. Thanks!</span></font><o:p></o:p></p>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>
</span></font><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:black'>-=Vandy=-</span></font><o:p></o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'><o:p> </o:p></span></font></p>
<p style='margin-left:1.0in'><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:black'>class-map
match-all VOICE_CONTROL</span></font><o:p></o:p></p>
<p style='margin-left:1.0in'><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:black'> match
access-group name</span></font> <font size=2 color=black face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:black'>VOICE_CONTROL</span></font><o:p></o:p></p>
<p style='margin-left:1.0in'><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:black'>class-map
match-all VOICE</span></font><o:p></o:p></p>
<p style='margin-left:1.0in'><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:black'> match
access-group name</span></font> <font size=2 color=black face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:black'>VOICE</span></font><o:p></o:p></p>
<p style='margin-left:1.0in'><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:black'>policy-map
QOS-POLICY-T3-01</span></font><o:p></o:p></p>
<p style='margin-left:1.0in'><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:black'> class
VOICE</span></font><o:p></o:p></p>
<p style='margin-left:1.0in'><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:black'>
priority</span></font> <font size=2 color=black face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:black'>600</span></font><o:p></o:p></p>
<p style='margin-left:1.0in'><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:black'> class
VOICE_CONTROL</span></font><o:p></o:p></p>
<p style='margin-left:1.0in'><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:black'>
bandwidth</span></font> <font size=2 color=black face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:black'>50 </span></font><o:p></o:p></p>
<p style='margin-left:1.0in'><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:black'> class
class-default</span></font><o:p></o:p></p>
<p style='margin-left:1.0in'><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:black'> fair-queue</span></font><o:p></o:p></p>
<p style='margin-left:1.0in'><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:black'> set
precedence 0</span></font><o:p></o:p></p>
<p style='margin-left:1.0in'><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:black'>ip access-list
extended VOICE</span></font><o:p></o:p></p>
<p style='margin-left:1.0in'><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:black'> permit ip
any</span></font> <font size=2 color=black face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:black'>any precedence
critical</span></font><o:p></o:p></p>
<p style='margin-left:1.0in'><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:black'> permit ip
any</span></font> <font size=2 color=black face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:black'>any dscp ef</span></font><o:p></o:p></p>
<p style='margin-left:1.0in'><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:black'>ip access-list
extended</span></font> <font size=2 color=black face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:black'>VOICE_CONTROL</span></font><o:p></o:p></p>
<p style='margin-left:1.0in'><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:black'> permit ip
any</span></font> <font size=2 color=black face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:black'>any</span></font>
<font size=2 color=black face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New";color:black'>precedence flash</span></font><o:p></o:p></p>
<p style='margin-left:1.0in'><font size=2 color=black face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:black'> permit ip
any</span></font> <font size=2 color=black face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New";color:black'>any dscp af31</span></font><o:p></o:p></p>
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