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<DIV dir=ltr align=left><SPAN class=649304313-10012005><FONT face=Arial
color=#0000ff size=2>There are two possibilities.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=649304313-10012005><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=649304313-10012005><FONT face=Arial
color=#0000ff size=2>1. Forward the cell phone to your internal
voicemail.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=649304313-10012005><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV><SPAN
class=649304313-10012005></SPAN><FONT face=Arial color=#0000ff
size=2>2. (money needed here). Use personal assistant. It allows you to send calls virtually anywhere, with multiple types of rules to govern how calls are sent<SPAN
class=649304313-10012005> to destinations. PA also comes with speech
recognition ports that allow anyone to call PA and dial a name by speaking
rather than a directory search.</SPAN></FONT><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <B>On Behalf Of </B>Shuichi
Sakai<BR><B>Sent:</B> Sunday, January 09, 2005 10:05 PM<BR><B>To:</B>
cisco-voip@puck.nether.net<BR><B>Subject:</B> [cisco-voip] Need advice on call
coverage [Email Checked - APAC]<BR></FONT><BR></DIV>
<DIV></DIV><BR><FONT face=sans-serif size=2>Hi, we have a small VoIP site with
about 150 users and two clustered CCM4.0.</FONT> <BR><FONT face=sans-serif
size=2>We have a third-party voicemail system connected via a Cisco VG248 device
using SMDI.</FONT> <BR><BR><FONT face=sans-serif size=2>Here is what we would
like to achieve:</FONT> <BR><BR><FONT face=sans-serif size=2>(1) A customer
calls a user's number</FONT> <BR><FONT face=sans-serif size=2>(2) The deskpohne
IP7960 rings for N seconds</FONT> <BR><FONT face=sans-serif size=2>(3) Call
transfers to the user's cell phone if the user does not answer</FONT> <BR><FONT
face=sans-serif size=2>(4) Call transfers to voicemail if the user does not
answer</FONT> <BR><BR><FONT face=sans-serif size=2>I am rather stuck, because
using "call forward" to an external number never returns to the VM, and hunt
groups can only include internal extensions.</FONT> <BR><BR><FONT
face=sans-serif size=2>We are basically trying to mimic the "coverage path"
feature that was available with Avaya Definity before we changed platform to
Cisco..</FONT> <BR><BR><FONT face=sans-serif size=2>Any suggestions would be
much appreciated.</FONT> <BR><BR><FONT face=sans-serif size=2>Regards,</FONT>
<BR><FONT face=sans-serif size=2>Shuichi Sakai</FONT> <BR><FONT face=sans-serif
size=2>Ernst & Young Transaction Advisory Services</FONT> <BR><BR><FONT
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