<br><font size=2 face="sans-serif">Hi, we have a small VoIP site with about
150 users and two clustered CCM4.0.</font>
<br><font size=2 face="sans-serif">We have a third-party voicemail system
connected via a Cisco VG248 device using SMDI.</font>
<br>
<br><font size=2 face="sans-serif">Here is what we would like to achieve:</font>
<br>
<br><font size=2 face="sans-serif">(1) A customer calls a user's number</font>
<br><font size=2 face="sans-serif">(2) The deskpohne IP7960 rings for N
seconds</font>
<br><font size=2 face="sans-serif">(3) Call transfers to the user's cell
phone if the user does not answer</font>
<br><font size=2 face="sans-serif">(4) Call transfers to voicemail if the
user does not answer</font>
<br>
<br><font size=2 face="sans-serif">I am rather stuck, because using "call
forward" to an external number never returns to the VM, and hunt groups
can only include internal extensions.</font>
<br>
<br><font size=2 face="sans-serif">We are basically trying to mimic the
"coverage path" feature that was available with Avaya Definity
before we changed platform to Cisco..</font>
<br>
<br><font size=2 face="sans-serif">Any suggestions would be much appreciated.</font>
<br>
<br><font size=2 face="sans-serif">Regards,</font>
<br><font size=2 face="sans-serif">Shuichi Sakai</font>
<br><font size=2 face="sans-serif">Ernst & Young Transaction Advisory
Services</font>
<br>
<br>
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