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<p class=MsoNormal><font size=2 color=blue face=Tahoma><span lang=EN-GB
style='font-size:10.0pt;font-family:Tahoma;color:blue'>Scott,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Tahoma><span lang=EN-GB
style='font-size:10.0pt;font-family:Tahoma;color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Tahoma><span lang=EN-GB
style='font-size:10.0pt;font-family:Tahoma;color:blue'>things are not yet
completely clear for me on this, but with the recent fax/ATA problems I
encountered, I would suggest to check the following things:<o:p></o:p></span></font></p>
<ol style='margin-top:0cm' start=1 type=1>
<li class=MsoNormal style='color:blue;mso-list:l0 level1 lfo1'><font size=2
color=blue face=Tahoma><span lang=EN-GB style='font-size:10.0pt;
font-family:Tahoma'>slips on the PRI (clocking mismatch)<o:p></o:p></span></font></li>
<li class=MsoNormal style='color:blue;mso-list:l0 level1 lfo1'><font size=2
color=blue face=Tahoma><span lang=EN-GB style='font-size:10.0pt;
font-family:Tahoma'>disabling ECM on the fax – if it can be disabled
– might help<o:p></o:p></span></font></li>
<li class=MsoNormal style='color:blue;mso-list:l0 level1 lfo1'><font size=2
color=blue face=Tahoma><span lang=EN-GB style='font-size:10.0pt;
font-family:Tahoma'>disabling SuperG3 (= 33.6 kbps) – again: if it
can be disabled – can help too (had this recently on a “Xerox
something centre” too)<o:p></o:p></span></font></li>
</ol>
<p class=MsoNormal><font size=2 color=blue face=Tahoma><span lang=EN-GB
style='font-size:10.0pt;font-family:Tahoma;color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Tahoma><span lang=EN-GB
style='font-size:10.0pt;font-family:Tahoma;color:blue'>Other two things from my
supplier that I haven’t been able to check personally:<o:p></o:p></span></font></p>
<ol style='margin-top:0cm' start=3 type=1>
<ul style='margin-top:0cm' type=disc>
<li class=MsoNormal style='color:blue;mso-list:l0 level2 lfo1'><font size=2
color=blue face=Tahoma><span lang=EN-GB style='font-size:10.0pt;
font-family:Tahoma'>check that the gateway is configured for fax
pass-through, because ATA modules do not support fax relay<o:p></o:p></span></font></li>
<li class=MsoNormal style='color:blue;mso-list:l0 level2 lfo1'><font size=2
color=blue face=Tahoma><span lang=EN-GB style='font-size:10.0pt;
font-family:Tahoma'>mode 1 (audio mode in ATA = 0012) is more reliable
than mode 2 (audio mode = 0015) for SuperG3 faxes<o:p></o:p></span></font></li>
</ul>
</ol>
<p class=MsoNormal><font size=2 color=blue face=Tahoma><span lang=EN-GB
style='font-size:10.0pt;font-family:Tahoma;color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Tahoma><span lang=EN-GB
style='font-size:10.0pt;font-family:Tahoma;color:blue'>Indeed, ATA modules are
not supposed to work at speeds above 14.4 kbps (although they might).<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Tahoma><span lang=EN-GB
style='font-size:10.0pt;font-family:Tahoma;color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Tahoma><span lang=EN-GB
style='font-size:10.0pt;font-family:Tahoma;color:blue'>Note that we operate in <st1:country-region
w:st="on">Belgium</st1:country-region> (<st1:place w:st="on">Europe</st1:place>),
so YMMV.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Tahoma><span lang=EN-GB
style='font-size:10.0pt;font-family:Tahoma;color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Tahoma><span lang=EN-GB
style='font-size:10.0pt;font-family:Tahoma;color:blue'>Please let us know your
findings. Any idea is good to take in the Holy War Against Faxes.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Tahoma><span lang=EN-GB
style='font-size:10.0pt;font-family:Tahoma;color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Tahoma><span lang=EN-GB
style='font-size:10.0pt;font-family:Tahoma;color:blue'>Vincent<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Tahoma><span lang=EN-GB
style='font-size:10.0pt;font-family:Tahoma;color:blue'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=blue face=Tahoma><span lang=EN-GB
style='font-size:10.0pt;font-family:Tahoma;color:blue'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span lang=EN-US
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span lang=EN-US style='font-size:10.0pt;font-family:Tahoma'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Voll, Scott<br>
<b><span style='font-weight:bold'>Sent:</span></b> mardi 11 janvier 2005 23:52<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">cisco-voip@puck.nether.net</st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> [cisco-voip] ATA---
Faxing</span></font><span lang=EN-US><o:p></o:p></span></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>I know someone posted something about this not to
long ago, but I’m running into an issue.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>I’m running CM 3.3.4sr2 and ata186’s
(ATA186-I1-A). I have a fax machine (Xerox something centre) that is able
to fax locally (says the end user) but is having issues faxing long distance
and faxes coming in have issues of not coming in. They have had Xerox out
a couple of times and they are asking about the lines. I have other
Xerox’s in the building that no one has complained about. The
ATA’s are still fairly new, but I’m using them for dialup and
faxing and for the most part not having issues.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Any ideas? I have three PRIs to Qwest. My
remote site that has a PRI to Verizon has also said they have issues with
faxing to 1 800 numbers.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Thanks for any help.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-US
style='font-size:12.0pt'>Scott<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-US
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-US
style='font-size:12.0pt'>PS. What speed can the ATA support? I
think the Xerox’s have been set to 14.4<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-US
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
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