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<DIV><FONT size=2>Are there any bugs files for this or CCO troubleshooting
docs?</FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT size=2>We have experienced this on a few phones, but nothing switch
wide.</FONT></DIV>
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style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=rratliff@cisco.com href="mailto:rratliff@cisco.com">Ryan Ratliff</A>
</DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=GAUCRA@rhahealthcare.org
href="mailto:GAUCRA@rhahealthcare.org">Craig Gauss</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Cc:</B> <A title=cisco-voip@puck.nether.net
href="mailto:cisco-voip@puck.nether.net">cisco VoIP</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Friday, January 28, 2005 12:37
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Re: [cisco-voip] Phones
rebooting</DIV>
<DIV><BR></DIV>I thought I responded to your earlier email but maybe I
didn't...<BR><BR>Span the port going to one of the 7912s and get a sniffer
capture for <BR>30 seconds or so while you are having the
resets.<BR><BR>Excessive broadcast or multicast traffic will cause all kinds
of issues <BR>with those phones (as well as ATAs). The symptoms include
poor voice <BR>quality and random resets.<BR><BR>-Ryan<BR>On Jan 28, 2005, at
12:23 PM, Craig Gauss wrote:<BR><BR>We are running all Cisco gear. Cisco
Call Manager connected directly to<BR>our 4507 Core switch, which in turn is
connected via fiber to the<BR>location with VoIP. That location has 2
Cisco 3550 switches.<BR><BR>-----Original Message-----<BR>From: Jared Mauch
[mailto:jared@puck.nether.net]<BR>Sent: Friday, January 28, 2005 11:21
AM<BR>To: Craig Gauss<BR>Cc: <A
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A><BR>Subject:
Re: [cisco-voip] Phones rebooting<BR><BR>On Fri, Jan 28, 2005 at 11:06:02AM
-0600, Craig Gauss wrote:<BR>> Has anyone experienced random phone resets
on Cisco 7912 phones? We<BR>> have several that just up and reboot
for no apparent reason. We have<BR>> our vendor working on it along
with Cisco, but I was just curious to<BR>> see if anyone else had
experienced it.<BR><BR>So, if you're not using cisco switches,
(ie:<BR>something to absorb those CDP packets), i've seen issues.. esp if
you<BR>have a 7920 on the same broadcast domain..<BR><BR>the 7960's don't like
seeing cdp packets from anyone else. At<BR>least you can turn it off in
the 7920 in the hidden menus, and it stays<BR>off.<BR><BR>something to watch
out for.. you may be able to configure your<BR>switch to blacklist/sink the
multicast mac address that the packets get<BR>sent
to.<BR><BR>1:0:c:cc:cc:cc<BR><BR>- jared<BR><BR>--<BR>Jared Mauch | pgp
key available via finger from <A
href="mailto:jared@puck.nether.net">jared@puck.nether.net</A><BR>clue++;
| <A
href="http://puck.nether.net/~jared/">http://puck.nether.net/~jared/</A>
My statements are
only<BR>mine.<BR><BR>_______________________________________________<BR>cisco-voip
mailing list<BR><A
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A><BR><A
href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</A><BR><BR>_______________________________________________<BR>cisco-voip
mailing list<BR><A
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A><BR><A
href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</A><BR></BLOCKQUOTE></BODY></HTML>