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<DIV><FONT face=Arial size=2>The only thing with translation patterns is they do
not forward the original dialed number, so you would need a Unity routing rule
to forward the call to the appropriate call handler. I like to avoid adding to
these rules and simply use CTI route points. It's six of one, half a dozen of
the other from as far as all my queries go. The one thing that Unity rules give
you is the ability to do source based routing - which for some people is very
important.</FONT></DIV>
<DIV> </DIV>
<BLOCKQUOTE dir=ltr
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=michaelreilly@nc.rr.com href="mailto:michaelreilly@nc.rr.com">Mike
Reilly</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=lelio@uoguelph.ca
href="mailto:lelio@uoguelph.ca">'Lelio Fulgenzi'</A> ; <A
title=cisco-voip@puck.nether.net
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Saturday, January 29, 2005 7:09
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> RE: [cisco-voip] Unity: Direct
transfer to Directory Handler</DIV>
<DIV><BR></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">You can also use a
translation pattern to do this!<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT
face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt">
<HR tabIndex=-1 align=center width="100%" SIZE=2>
</SPAN></FONT></DIV>
<P class=MsoNormal><B><FONT face=Tahoma size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT
face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"> <A
href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</A>
[mailto:cisco-voip-bounces@puck.nether.net] <B><SPAN
style="FONT-WEIGHT: bold">On Behalf Of </SPAN></B>Lelio Fulgenzi<BR><B><SPAN
style="FONT-WEIGHT: bold">Sent:</SPAN></B> Saturday, January 29, 2005 8:39
AM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B> <A
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A><BR><B><SPAN
style="FONT-WEIGHT: bold">Subject:</SPAN></B> Re: [cisco-voip] Unity: Direct
transfer to Directory Handler</SPAN></FONT><o:p></o:p></P></DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">If you create a CTI route point
forwarded to Unity and have a call handler with that extension and the call
handler has no greeting and simply transfers to the directory handler, this
should work. I did something very similar in transferring callers directly to
the greetings administrator.</SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt">-----
-----<BR>Lelio Fulgenzi,
B.A.
<A href="mailto:lelio@uoguelph.ca.eh">lelio@uoguelph.ca.eh</A><BR>Network
Analyst (CCS)<BR><st1:place w:st="on"><st1:PlaceType
w:st="on">University</st1:PlaceType> of <st1:PlaceName
w:st="on">Guelph</st1:PlaceName></st1:place>
FAX:(519) 767-1060 JNHN<BR><st1:City w:st="on">Guelph</st1:City>, <st1:State
w:st="on"><st1:place w:st="on">Ontario</st1:place></st1:State> N1G
2W1
TEL:(519) 824-4120
x56354<BR>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<BR>
remove the 1st letter of the canadian alphabet from my email,
eh!<o:p></o:p></SPAN></FONT></P></DIV>
<BLOCKQUOTE
style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0in; BORDER-TOP: medium none; PADDING-LEFT: 4pt; PADDING-BOTTOM: 0in; MARGIN: 5pt 0in 5pt 3.75pt; BORDER-LEFT: black 1.5pt solid; PADDING-TOP: 0in; BORDER-BOTTOM: medium none">
<DIV>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">----- Original Message -----
<o:p></o:p></SPAN></FONT></P></DIV>
<DIV style="font-color: black">
<P class=MsoNormal style="BACKGROUND: #e4e4e4"><B><FONT face=Arial
size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Arial">From:</SPAN></FONT></B><FONT
face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"> <A
title=DylanV@semaphore.com href="mailto:DylanV@semaphore.com">Dylan
Vanderhoof</A> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><B><FONT face=Arial size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Arial">To:</SPAN></FONT></B><FONT
face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"> <A
title=cisco-voip@puck.nether.net
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A>
<o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><B><FONT face=Arial size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Arial">Sent:</SPAN></FONT></B><FONT
face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"> Friday,
January 28, 2005 1:19 PM<o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><B><FONT face=Arial size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Arial">Subject:</SPAN></FONT></B><FONT
face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">
[cisco-voip] Unity: Direct transfer to Directory
Handler<o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P></DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt">I'm trying to figure this one out for a
customer. <BR><BR>We need to be able to do a direct transfer from an
IPCC script to<BR>Unity's company directory. For whatever reason, I'm
completely unable<BR>to make this work. I can get it to the opening
greeting, where the<BR>default closed greeting prompts for call input to
dial a direct<BR>extension, or press 4 for the directory, but I want to go
straight to<BR>the alpha-based directory search, which doesn't seem to be
working.<BR><BR>What I've tried:<BR><BR>Setting up a Directory Handler with
an extension specified.<BR>Adding a CTI Route Point w/ a line matching that
extension and a Forward<BR>All to voicemail (This goes to the opening
greeting for some reason)<BR>Adding a voicemail profile on the callmanager
that has a mailbox mask of<BR>the directory number specified for the
directory handler. (Same<BR>behavior as above)<BR><BR>Any
suggestions? I'm at a bit of a loss here.<BR><BR>Thanks,<BR>Dylan
Vanderhoof<BR>Sr. Software Developer<BR>Semaphore
Corporation<BR><BR>_______________________________________________<BR>cisco-voip
mailing list<BR><A
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A><BR><A
href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</A><o:p></o:p></SPAN></FONT></P></BLOCKQUOTE></DIV></BLOCKQUOTE></BODY></HTML>