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<TITLE>Re: [cisco-voip] Auto Attendant</TITLE>
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<DIV id=idOWAReplyText54949 dir=ltr>
<DIV dir=ltr><FONT face=Arial color=#000000 size=2>can you describe the dummy
users needed to make this work? </FONT></DIV>
<DIV dir=ltr><FONT face=Arial size=2></FONT> </DIV>
<DIV dir=ltr><FONT face=Arial size=2>can you describe the email only
subscribers? is this licensing ($$$$$$$$)?</FONT></DIV>
<DIV dir=ltr><FONT face=Arial size=2></FONT> </DIV>
<DIV dir=ltr><FONT face=Arial size=2>scott</FONT></DIV></DIV>
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<FONT face=Tahoma size=2><B>From:</B> Wes Sisk
[mailto:wsisk@cisco.com]<BR><B>Sent:</B> Wed 2/2/2005 2:13 PM<BR><B>To:</B>
Voll, Scott<BR><B>Cc:</B> cisco-voip@puck.nether.net<BR><B>Subject:</B> Re:
[cisco-voip] Auto Attendant<BR></FONT><BR></DIV>
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<P><FONT size=2>Hi Scott,<BR><BR>The CRS AA and a bunch of dummy users<BR>or
Unity with Email only subscribers<BR><BR>/Wes<BR><BR>Voll, Scott
wrote:<BR><BR>>I need help finding a solution.<BR>><BR>>I have CM
3.3.4sr2, Unity 4.0.4 and CRS 3.1.3sr3 and will be upgrading<BR>>to CM 4.1.2
and CRS 3.5.2. I currently am integrated with AD 2003. I<BR>>also
have a legacy PBX connected to my VoIP network. I have ~150
users<BR>>on CM and Unity and ~400 users on a PBX and it's Vmail
system. <BR>><BR>>What can I use to give me a fully functional Auto
Attendant? I can't<BR>>use the old Vmail system as ~150 users are not
on it. I can't use Unity<BR>>because ~400 users are not on it. I
opened a TAC case to get the AA<BR>>script in CRS to work and now it works
but only works if the user has a<BR>>device (ip Phone) associated with
them.<BR>><BR>>I don't understand why I can't get something to work.
That's how<BR>>Attendant console works. It looks at the Active
Directory Phone number<BR>>and transfers whether its on CM or
PBX.<BR>><BR>>Anyone have any
ideas?<BR>><BR>>TIA<BR>><BR>>Scott<BR>><BR>><BR>>_______________________________________________<BR>>cisco-voip
mailing list<BR>>cisco-voip@puck.nether.net<BR>><A
href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</A><BR>> <BR>><BR></FONT></P></DIV>
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