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<DIV><FONT face=Arial size=2></FONT>
<DIV><FONT face=Arial size=2>I am looking for anyone who has implement Call
manager 4.0 in the following scenario.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>We would like inbound calls to ring a primary group
of extensions (line group ?) and if no one picks up continue ringing the primary
group and start ringing a secondary group (backup personell). If the secondary
group fails to answer, I then want to send the call to a specific voicemail box.
I know we can do this with line groups and huntlists but no one seems to know an
easy way to send it to voicemail plus an extension can only be in one line
group.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>We tried the shared line appearance but that is to
much of a challenge for our user base to manipulate multiple inbound
calls. They are having difficulty as the softkeys switch to handle the
inbound (current ringing call). </FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Here is a list on other features that our Cisco
provider tell us is a PBX function and not implementable with call
manager:</FONT></DIV>
<DIV><FONT face=Arial size=2>1.) No way to place an extension in a DND (do not
disturb) mode without using IPMA.</FONT></DIV>
<DIV><FONT face=Arial size=2>2.) No way route calls differently based on time of
day( night/day mode). This is supposedly implemented in 4.1 but no way to
manually switch to night mode.</FONT></DIV>
<DIV><FONT face=Arial size=2>3.) No way to page over the phones speakerphone.
Lack of this one feature is kiling us as we were told that we could do this
until we got ready to implement. Built </FONT></DIV>
<DIV><FONT face=Arial size=2> brand new $3 mil
building with no overhead paging based on this bad information.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>If you have found a workaround for any of these
issues let me know. Don't expect every detail just point me in the right
direction.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Mike Prince<BR>System Administrator<BR><A
href="http://www.ki-lin.com">www.ki-lin.com</A><BR>904-225-2642</FONT></DIV><A
href="mailto:cisco-voip@puck.nether.net"></A></DIV>
<DIV><FONT face=Arial size=2>Mike Prince<BR>System Administrator<BR><A
href="http://www.ki-lin.com">www.ki-lin.com</A><BR>904-225-2642</FONT></DIV></BODY></HTML>