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<DIV><FONT face=Arial size=2>I don't know v4 inside and out yet, but I would
suspect you would create one line group, say line group A with one set of
phones, and FWD N/A to line group B, which would include the same phones as
group A but an additional set of phones. If the restriction is on DN and not on
phones, then creating the phones in group A with two DNs should work. As for
final destination of voicemail, that's always tricky with hunt groups, but
typically, you should be able to have an always route member option or something
like that to the voicemail pilot or a route point that is CFwdAll to voicemail.
You basically have to fudge it to work.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>As for some of your feature requests, we're in the
same boat as you. We had what many of our clients consider a 'full featured'
system only to move to something that can't do some of the common things we
could do before, e.g. forwarding all lines on a phone.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Regarding (1), if your goal is to 'not disturb' the
person at the other end of the phone, then a new ring type might help. I created
a silent ring type that many people were very happy with. If your goal is to
deliver an 'initiate FWD busy target on all lines' then I have not seen any
thing to fix this.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Regarding (2), it may not be pretty, but if you
have Unity, you can create a call handler with no greetings that the user can
change to standard and alternate to route calls differently. It will work if you
plan it out. We've got it working here.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Regarding (3), out of the box, you can set a phones
DN to autoanswer and you can page over the phone's loudspeaker. If you are
looking for broadcast paging, then you'll have to look for a third party
solution like Berbee or Net6.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV>-----
-----<BR>Lelio Fulgenzi,
B.A.
<A href="mailto:lelio@uoguelph.ca.eh">lelio@uoguelph.ca.eh</A><BR>Network
Analyst (CCS)<BR>University of
Guelph
FAX:(519) 767-1060 JNHN<BR>Guelph, Ontario N1G
2W1
TEL:(519) 824-4120
x56354<BR>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<BR>
remove the 1st letter of the canadian alphabet from my email, eh!</DIV>
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<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=mike@firstcoastmail.com href="mailto:mike@firstcoastmail.com">Mike
Prince</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=cisco-voip@puck.nether.net
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Thursday, February 10, 2005 10:10
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> [cisco-voip] PBX functionality
with Call manager 4.0</DIV>
<DIV><FONT face=Arial size=2></FONT><FONT face=Arial size=2></FONT><BR></DIV>
<DIV><FONT face=Arial size=2></FONT>
<DIV><FONT face=Arial size=2>I am looking for anyone who has implement Call
manager 4.0 in the following scenario.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>We would like inbound calls to ring a primary
group of extensions (line group ?) and if no one picks up continue ringing the
primary group and start ringing a secondary group (backup personell). If the
secondary group fails to answer, I then want to send the call to a specific
voicemail box. I know we can do this with line groups and huntlists but no one
seems to know an easy way to send it to voicemail plus an extension can only
be in one line group.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>We tried the shared line appearance but that is
to much of a challenge for our user base to manipulate multiple inbound
calls. They are having difficulty as the softkeys switch to handle the
inbound (current ringing call). </FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Here is a list on other features that our Cisco
provider tell us is a PBX function and not implementable with call
manager:</FONT></DIV>
<DIV><FONT face=Arial size=2>1.) No way to place an extension in a DND (do not
disturb) mode without using IPMA.</FONT></DIV>
<DIV><FONT face=Arial size=2>2.) No way route calls differently based on time
of day( night/day mode). This is supposedly implemented in 4.1 but no way to
manually switch to night mode.</FONT></DIV>
<DIV><FONT face=Arial size=2>3.) No way to page over the phones speakerphone.
Lack of this one feature is kiling us as we were told that we could do this
until we got ready to implement. Built </FONT></DIV>
<DIV><FONT face=Arial size=2> brand new $3 mil
building with no overhead paging based on this bad information.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>If you have found a workaround for any of these
issues let me know. Don't expect every detail just point me in the right
direction.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Mike Prince<BR>System Administrator<BR><A
href="http://www.ki-lin.com">www.ki-lin.com</A><BR>904-225-2642</FONT></DIV><A
href="mailto:cisco-voip@puck.nether.net"></A></DIV>
<DIV><FONT face=Arial size=2>Mike Prince<BR>System Administrator<BR><A
href="http://www.ki-lin.com">www.ki-lin.com</A><BR>904-225-2642</FONT></DIV>
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