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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I don’t know about CM 4.0 but if you
want DND why not just forward to V-mail? And if you have multiple Line
appearances go to <a href="http://cm/ccmuser">http://CM/ccmuser</a> and log in
and forward all lines to V-M.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>And as far as paging we use Berbee’s
InformaCast. Great little system. And I don’t know if they
will let you, but they invited the users to a conference where for $750 you
attend they give you $2500 in software. Might be something to talk to
Berbee about. The other option is put a second line appearance and make
it auto answer over the speaker phone.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Scott<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Mike Prince<br>
<b><span style='font-weight:bold'>Sent:</span></b> Thursday, February 10, 2005
7:11 PM<br>
<b><span style='font-weight:bold'>To:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> [cisco-voip] PBX
functionality with Call manager 4.0</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I am looking for anyone who has implement Call manager 4.0
in the following scenario.</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>We would like inbound calls to ring a primary group of
extensions (line group ?) and if no one picks up continue ringing the primary
group and start ringing a secondary group (backup personell). If the secondary
group fails to answer, I then want to send the call to a specific voicemail
box. I know we can do this with line groups and huntlists but no one seems to
know an easy way to send it to voicemail plus an extension can only be in one
line group.</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>We tried the shared line appearance but that is to much of a
challenge for our user base to manipulate multiple inbound calls. They are
having difficulty as the softkeys switch to handle the inbound (current ringing
call). </span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Here is a list on other features that our Cisco provider
tell us is a PBX function and not implementable with call manager:</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>1.) No way to place an extension in a DND (do not disturb)
mode without using IPMA.</span></font><o:p></o:p></p>
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<div>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>2.) No way route calls differently based on time of day(
night/day mode). This is supposedly implemented in 4.1 but no way to manually
switch to night mode.</span></font><o:p></o:p></p>
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<div>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>3.) No way to page over the phones speakerphone. Lack of
this one feature is kiling us as we were told that we could do this until we
got ready to implement. Built </span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> brand new $3 mil building with
no overhead paging based on this bad information.</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>If you have found a workaround for any of these issues let
me know. Don't expect every detail just point me in the right direction.</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Mike Prince<br>
System Administrator<br>
<a href="http://www.ki-lin.com">www.ki-lin.com</a><br>
904-225-2642</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><a href="mailto:cisco-voip@puck.nether.net"></a><o:p></o:p></span></font></p>
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<div>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Mike Prince<br>
System Administrator<br>
<a href="http://www.ki-lin.com">www.ki-lin.com</a><br>
904-225-2642</span></font><o:p></o:p></p>
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