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<P><SPAN class=937060016-21022005><FONT face=Arial
size=2>Amarnath,</FONT></SPAN></P>
<P><SPAN class=937060016-21022005><FONT face=Arial size=2> I
would start my troubleshooting at the CTI Port. Check the CSS and Device Pool of
the CTI Port. Then make sure you added the directory number on the
correct CSS and/or Partition. I would also refer to this website <A
href="http://www.cisco.com/en/US/products/sw/voicesw/ps1860/products_tech_note09186a00800a3d39.shtml">http://www.cisco.com/en/US/products/sw/voicesw/ps1860/products_tech_note09186a00800a3d39.shtml</A> to
double check softphone configurations. Please let me know if this
helps</FONT></SPAN></P></DIV>
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<P class=MsoNormal align=left><SPAN
style="FONT-FAMILY: Arial">Sincerely,<BR><BR></SPAN><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><FONT face="Rage Italic"
size=5>Michael L. Windon</FONT></SPAN><SPAN
style="FONT-SIZE: 8pt; FONT-FAMILY: Arial"><BR>Personnel: <A
href="mailto:michael.windon@gmail.com">michael.windon@gmail.com</A><BR></SPAN><SPAN
style="FONT-FAMILY: Arial"><BR></SPAN><I>"It is possible to store the mind with
a million facts and still be entirely uneducated<SPAN
class=GramE>."</SPAN><BR>-</I><B><SPAN style="FONT-SIZE: 10pt">Alec
Bourne<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office"
/><o:p></o:p></SPAN></B></P></DIV>
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