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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Hi, <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>We are new to the Cisco VoIP world. We have just set up a small
system using IPCC Express, CallManager and CallRex. We got the voice recording
set up and it works rather nicely. Now we are looking at setting ups some simple
CRA scripts. We tried loading one of the samples, called ICD.AEF and obviously
we do not yet understand all the interconnections as it doesn’t seem to
do anything. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Is there a good manual or source for step by step
instructions on how to set up a simple script like this so it works?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>The ICD.AEF script is basically a simple queue, it answers
the phone, plays a message, waits, plays another message and loops until
someone picks up a phone. With the script loaded, the caller’s still get
2 rings and then a fast busy signal if no one answers.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Perhaps a training course is in order.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Thanks in advance.<o:p></o:p></span></font></p>
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