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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Like I said, all that the managers want is
Date/Time, Originating number, Called number, and duration of the call. Is
this script something that I can give my users? I don't want to be
running all of these reports myself. Thanks for your help.</span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Rusty</span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'>-----Original Message-----<br>
<b><span style='font-weight:bold'>From:</span></b> Jack Lyons
[mailto:jack.lyons@martinagency.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Monday, March 21, 2005 4:17
PM<br>
<b><span style='font-weight:bold'>To:</span></b> 'Rusty Painter';
cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [cisco-voip] Cisco
ART</span></font></p>
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style='font-size:12.0pt'> </span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>What exactly are you
looking for? I wrote a perl script that will parse the csv output and
generate a report based on certain criteria, we are using client codes so that
is what I use, but I think it would pretty easy to break it down by department.</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'>Jack</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=2 color=navy face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:navy'> </span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'>-----Original Message-----<br>
<b><span style='font-weight:bold'>From:</span></b> Rusty Painter
[mailto:RPainter@dorchestercounty.net] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Monday, March 21, 2005 4:06
PM<br>
<b><span style='font-weight:bold'>To:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> [cisco-voip] Cisco ART</span></font></p>
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style='font-size:12.0pt'> </span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Hello. I'm new to both the
Telephone and VoIP world. We just launched Cisco VoIP, and it seems
pretty good (still have a few bugs to work out). We are running CCM
4.0(2a)sr1a.</span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>My question is this. I have
figured out how to use the ART tool. This was one of the big sellers with
our county. I have set up all of the users and managers in CCM. I
want the managers to be able to log in to ART and run the monthly bill reports
for their departments. Is there a way to customize the detail
report? Basically all they want to see is Date, Time, Orig., Dest., and
duration. Is this possible?</span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>I know that they can save it as a
csv file, and just delete the columns that they don't want.</span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Thanks for your help.</span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'> </span></font></p>
<p class=MsoNormal style='margin-left:1.0in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Rusty Painter </span></font></p>
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