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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Hello. I'm new to both the Telephone and VoIP
world. We just launched Cisco VoIP, and it seems pretty good (still have
a few bugs to work out). We are running CCM 4.0(2a)sr1a.</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>My question is this. I have figured out how to use the
ART tool. This was one of the big sellers with our county. I have
set up all of the users and managers in CCM. I want the managers to be
able to log in to ART and run the monthly bill reports for their
departments. Is there a way to customize the detail report? Basically
all they want to see is Date, Time, Orig., Dest., and duration. Is this
possible?</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I know that they can save it as a csv file, and just delete
the columns that they don't want.</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Thanks for your help.</span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'> </span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Rusty Painter </span></font></p>
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