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Does the phone itself show that it knows its new DHCP server (settings -
network configuration)? Is there a firewall, SBC, or IDS
between the DHCP server and phone vlan that would prevent the DHCP reply
from getting to the phone? Does the phone have any relevant status
messages in Settings - Status - Status messages?<br><br>
The next steps are going to be painful and involve sniffing the phone
traffic to see why it's not seeing or not responding to the DHCP
messages, so it's worth it to dig deep at this point.<br><br>
It's more likely to be the new DHCP server than the old CM that needs
tweaking.<br><br>
Candace<br><br>
<br>
<blockquote type=cite class=cite cite><font face="tahoma" size=2 color="#0000FF">The
TFTP server is running, nothing has changed except for the DHCP server
itself. The ip phone shows up in the list of leases on the DHCP server
which means that the DHCP has passed an IP address to it but the phone is
stuck on configuring IPand wont go further, Im wondering at this point if
theres something I need to change in CM?<br>
</font><br>
<font face="tahoma" size=2 color="#0000FF"> <br>
</font><br>
<font face="tahoma" size=2 color="#0000FF"><i>Rossella
Mariotti-Jones<br>
</i></font><br>
<font face="tahoma" size=2 color="#0000FF"><i>Network Analyst, CCNA<br>
</i></font><br>
<font face="tahoma" size=2 color="#004080"><b><i>Chemeketa Community
College / IT<br>
</i></b></font><br>
<font face="tahoma" size=2 color="#0000FF"><i>T 503 589 7775<br>
</i></font><br>
<font face="tahoma" size=2 color="#0000FF"><i>F 503 399 4898<br>
</i></font><br>
<font face="tahoma" size=2><i>E
</font><a href="mailto:rossella@chemeketa.edu"><font face="tahoma" size=2 color="#004080">rossella@chemeketa.edu</a><br>
</i></font><br>
<font face="tahoma" size=2 color="#0000FF"><i><a href="http://www.chemeketa.edu/" eudora="autourl">www.chemeketa.edu</a><br>
<hr>
<div align="center"></i></font></div>
<font face="tahoma" size=2><b>From:</b> Voll, Scott
[<a href="mailto:Scott.Voll@wesd.org" eudora="autourl">mailto:Scott.Voll@wesd.org</a>]
<br>
<b>Sent:</b> Tuesday, March 22, 2005 10:54 AM<br>
<b>To:</b> Rossella Mariotti-Jones<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: [cisco-voip] Ip phone are not able to pull address
from new DHCPserver<br>
</font><br>
<font face="verdana" size=2> <br>
</font><br>
<font face="arial" size=2>make sure the tftp server is running on the
same ip your giving out in the 150 scope.<br>
</font><br>
<font face="Times New Roman, Times"> <br>
<hr>
<div align="center"></font></div>
<font face="tahoma" size=2><b>From:</b> Rossella Mariotti-Jones
[<a href="mailto:rossella@chemeketa.edu" eudora="autourl">mailto:rossella@chemeketa.edu</a>]<br>
<b>Sent:</b> Tue 3/22/2005 10:37 AM<br>
<b>To:</b> Voll, Scott<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: [cisco-voip] Ip phone are not able to pull address
from new DHCPserver<br>
</font><br>
<font face="tahoma" size=2 color="#0000FF">Hey Scott!, yes we did, we
also did a factory reset& thanks for checking
though ;-)<br>
</font><br>
<font face="verdana" size=2> <br>
</font><br>
<font face="tahoma" size=2 color="#0000FF"><i>Rossella
Mariotti-Jones<br>
</i></font><br>
<font face="tahoma" size=2 color="#0000FF"><i>Network Analyst, CCNA<br>
</i></font><br>
<font face="tahoma" size=2 color="#004080"><b><i>Chemeketa Community
College / IT<br>
</i></b></font><br>
<font face="tahoma" size=2 color="#0000FF"><i>T 503 589 7775<br>
</i></font><br>
<font face="tahoma" size=2 color="#0000FF"><i>F 503 399 4898<br>
</i></font><br>
<font face="tahoma" size=2><i>E
</font><a href="mailto:rossella@chemeketa.edu"><font face="tahoma" size=2 color="#004080">rossella@chemeketa.edu</a><br>
</i></font><br>
<font face="tahoma" size=2 color="#0000FF"><i><a href="http://www.chemeketa.edu/" eudora="autourl">www.chemeketa.edu</a><br>
<hr>
<div align="center"></i></font></div>
<font face="tahoma" size=2><b>From:</b> Voll, Scott
[<a href="mailto:Scott.Voll@wesd.org" eudora="autourl">mailto:Scott.Voll@wesd.org</a>]
<br>
<b>Sent:</b> Tuesday, March 22, 2005 10:31 AM<br>
<b>To:</b> Rossella Mariotti-Jones; cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: [cisco-voip] Ip phone are not able to pull address
from new DHCPserver<br>
</font><br>
<font face="verdana" size=2> <br>
</font><br>
<font face="arial" size=2>have you unplugged the phone and plugged it
back in yet?<br>
</font><br>
<font face="verdana" size=2> <br>
<hr>
<div align="center"></font></div>
<font face="tahoma" size=2><b>From:</b>
cisco-voip-bounces@puck.nether.net on behalf of Rossella Mariotti-Jones<br>
<b>Sent:</b> Tue 3/22/2005 10:23 AM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] Ip phone are not able to pull address from new DHCPserver<br>
</font><br>
<font face="tahoma" size=2>I forgot to say that the DHCP server does show that the phone has acquired an address.<br>
</font><br>
<font face="verdana" size=2> <br>
</font><br>
<font face="tahoma" size=2><i>Rossella Mariotti-Jones<br>
</i></font><br>
<font face="tahoma" size=2><i>Network Analyst, CCNA<br>
</i></font><br>
<font face="tahoma" size=2 color="#004080"><b><i>Chemeketa Community College / IT<br>
</i></b></font><br>
<font face="tahoma" size=2><i>T 503 589 7775<br>
</i></font><br>
<font face="tahoma" size=2><i>F 503 399 4898<br>
</i></font><br>
<font face="tahoma" size=2><i>E <a href="mailto:rossella@chemeketa.edu">rossella@chemeketa.edu</a><br>
</i></font><br>
<font face="tahoma" size=2><i><a href="http://www.chemeketa.edu/" eudora="autourl">www.chemeketa.edu</a><br>
</i></font><br>
<font face="verdana" size=2> <br>
</font>_______________________________________________<br>
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cisco-voip@puck.nether.net<br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" eudora="autourl">https://puck.nether.net/mailman/listinfo/cisco-voip</a></blockquote>
<x-sigsep><p></x-sigsep>
=====================================================================<br>
Candace Holman<br>
617-384-6665<br><br>
Harvard University Information Systems<br>
60 Oxford Street <br>
Cambridge, MA 02138<br><br>
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