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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>It's all in a SQL table… you can write
your own reports… I spent about ten minutes looking at ART before I
realized it was a useless piece of junk. We wrote our own web based reporting
tools using ASP to query the databases and get us exactly the information that
we want. We mainly use it to trace 911 calls and undesirable inbound calls.<o:p></o:p></span></font></p>
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<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'><br>
Thanks,<br>
Adam</span></font><span lang=FR><o:p></o:p></span></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Rusty Painter<br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, March 22, 2005
10:41 AM<br>
<b><span style='font-weight:bold'>To:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> [cisco-voip] Another ART
question</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I have set up everyone's manager in the Global Directory in
Call Manager. When I have a manager log in to ART, go to Bill, and the
Department, the only reportee listed is the manager. They can check Select All
Reportees, and they will get a bill for their entire department. What I was
wondering is how they can get the bill for just one person. Sometimes they may
suspect a person is making personal calls during business hours and don't want
to see the entire report. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><strong><b><font size=4 color=black face="Times New Roman"><span
style='font-size:14.0pt;color:black'>Rusty Painter</span></font></b></strong><font
size=4><span style='font-size:14.0pt'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:black'>MCP/A+</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:black'>Microcomputer Technician</span></font><o:p></o:p></p>
<p class=MsoNormal><st1:place w:st="on"><st1:PlaceName w:st="on"><font size=2
color=black face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:black'>Dorchester</span></font></st1:PlaceName><font size=2
color=black face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:black'> <st1:PlaceType w:st="on">County</st1:PlaceType></span></font></st1:place><font
size=2 color=black face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:black'> ITS</span></font><o:p></o:p></p>
<p class=MsoNormal><st1:Street w:st="on"><st1:address w:st="on"><font size=2
color=black face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:black'>201 Johnston St</span></font></st1:address></st1:Street><font
size=2 color=black face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:black'>.</span></font><o:p></o:p></p>
<p class=MsoNormal><st1:place w:st="on"><st1:City w:st="on"><font size=2
color=black face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:black'>St. George</span></font></st1:City><font size=2 color=black
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:black'>, <st1:State
w:st="on">SC</st1:State> <st1:PostalCode w:st="on">29477</st1:PostalCode></span></font></st1:place><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:black'>Tel:
(843) 563-0022</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:black'>Fax:
(843) 563-0033</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:black'>E-mail: </span></font><font
color=black><span style='color:black'><a
href="mailto:rpainter@dorchestercounty.net"><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>rpainter@dorchestercounty.net</span></font></a></span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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