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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>You know you&#8217;re right, I didn&#8217;t
realize there wasn&#8217;t an AbbrDial softkey visible in the softkey button
template.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>tm<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<div>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Tim Medley</span></font><font color=navy><span
style='color:navy'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><a href="http://www.medleylabs.com">http://www.medleylabs.com</a></span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=3 color=navy face="Times New Roman"><span
style='font-size:12.0pt;color:navy'>&nbsp;<o:p></o:p></span></font></p>

<p class=MsoPlainText style='margin:0in;margin-bottom:.0001pt'><font size=3
color=navy face="Times New Roman"><span style='font-size:12.0pt;color:navy'><a
href="http://www.sccp2000.com/"><font size=2 face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New"'>http://www.sccp2000.com</span></font></a></span></font><font
size=2 color=navy face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New";color:navy'> </span></font><strong><b><font size=2 color="#0000a0"
face="Courier New"><span style='font-size:10.0pt;font-family:"Courier New";
color:#0000A0'>IP Telephony News, Tips and Tricks<o:p></o:p></span></font></b></strong></p>

</div>

<div>

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face="Times New Roman"><span style='font-size:12.0pt'>

<hr size=2 width="100%" align=center tabindex=-1>

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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> <st1:PersonName
w:st="on">cisco-voip-bounces@puck.nether.net</st1:PersonName> [mailto:<st1:PersonName
w:st="on">cisco-voip-bounces@puck.nether.net</st1:PersonName>] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Lelio Fulgenzi<br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, March 23, 2005
3:06 PM<br>
<b><span style='font-weight:bold'>To:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip] Removing
&quot;AbbrDial&quot; Softkey from CallManager4.1.2deployment</span></font><o:p></o:p></p>

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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>No go. Looked there already and there is no trace of the <strong><b><font
face="Times New Roman">AbbrDial</font></b></strong> softkey.<o:p></o:p></span></font></p>

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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>There were a number of reasons we didn't allow them access. We don't
have directory integration so there is the seperate password they would have to
remember. There is also support issues and security issues on accessing the
pages through a proxy. We were hoping abbreviated dialing was not going to
require web access so that would help us. <o:p></o:p></span></font></p>

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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Obviously, we will have to rethink CCMuser pages access, since
everything seems to be going there. :(<o:p></o:p></span></font></p>

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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

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<blockquote style='border:none;border-left:solid black 1.5pt;padding:0in 0in 0in 4.0pt;
margin-left:3.75pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'>

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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>----- Original Message ----- <o:p></o:p></span></font></p>

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<div style='font-color:black'>

<p class=MsoNormal style='background:#E4E4E4'><b><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial;font-weight:bold'>From:</span></font></b><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> <a
href="mailto:medley@mac.com" title="medley@mac.com">Tim Medley</a> <o:p></o:p></span></font></p>

</div>

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<p class=MsoNormal><b><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold'>To:</span></font></b><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'> <a
href="mailto:lelio@uoguelph.ca" title="lelio@uoguelph.ca">'Lelio Fulgenzi'</a>
; <a href="mailto:cisco-voip@puck.nether.net" title="cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>
<o:p></o:p></span></font></p>

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<div>

<p class=MsoNormal><b><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold'>Sent:</span></font></b><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'> Wednesday, March
23, 2005 2:50 PM<o:p></o:p></span></font></p>

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<div>

<p class=MsoNormal><b><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold'>Subject:</span></font></b><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'> RE: [cisco-voip]
Removing &quot;AbbrDial&quot; Softkey from CallManager 4.1.2deployment<o:p></o:p></span></font></p>

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<div>

<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>You can remove the softkey by copying the
default softkey template and then removing the AbbrDial softkey from the onhook
state. Then assign that new softkey template to the phones that you do not want
to see the AbbrDial softkey on.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Can I ask why you do not let your users
access the CCMUser page and/or speed dials?<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>tm<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<div>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Tim Medley</span></font><font color=navy><span
style='color:navy'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><a href="http://www.medleylabs.com">http://www.medleylabs.com</a></span></font><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>

<p class=MsoNormal><font size=3 color=navy face="Times New Roman"><span
style='font-size:12.0pt;color:navy'>&nbsp;<o:p></o:p></span></font></p>

<p class=MsoPlainText style='margin:0in;margin-bottom:.0001pt'><font size=3
color=navy face="Times New Roman"><span style='font-size:12.0pt;color:navy'><a
href="http://www.sccp2000.com"><font size=2 face="Courier New"><span
style='font-size:10.0pt;font-family:"Courier New"'>http://www.sccp2000.com</span></font></a></span></font><font
size=2 color=navy face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New";color:navy'> </span></font><strong><b><font size=2 color="#0000a0"
face="Courier New"><span style='font-size:10.0pt;font-family:"Courier New";
color:#0000A0'>IP Telephony News, Tips and Tricks<o:p></o:p></span></font></b></strong></p>

</div>

<div>

<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>

<hr size=2 width="100%" align=center tabIndex=-1>

</span></font></div>

<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> <st1:PersonName
w:st="on">cisco-voip-bounces@puck.nether.net</st1:PersonName> [mailto:<st1:PersonName
w:st="on">cisco-voip-bounces@puck.nether.net</st1:PersonName>] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Lelio Fulgenzi<br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, March 23, 2005
2:45 PM<br>
<b><span style='font-weight:bold'>To:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> [cisco-voip] Removing
&quot;AbbrDial&quot; Softkey from CallManager 4.1.2deployment</span></font><o:p></o:p></p>

</div>

<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<div>

<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Does anyone know how to remove the &quot;AbbrDial&quot; softkey from
the phones when a user starts on-hook dialing? We are not currently using speed
dials and users have no access to the CCMuser pages (and even then we will
likely remove speed dial access). Having this option will simply cause
confusion.<o:p></o:p></span></font></p>

</div>

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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Hope someone has found the answer! ;)<o:p></o:p></span></font></p>

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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Lelio<o:p></o:p></span></font></p>

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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>&nbsp;<o:p></o:p></span></font></p>

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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>--------------------------------------------------------------------------------<br>
Lelio Fulgenzi, B.A.<br>
Network Analyst (CCS) * <st1:PlaceType w:st="on">University</st1:PlaceType> of <st1:PlaceName
w:st="on">Guelph</st1:PlaceName> * <st1:place w:st="on"><st1:City w:st="on">Guelph</st1:City>,
 <st1:State w:st="on">Ontario</st1:State> <st1:PostalCode w:st="on">N1G 2W1</st1:PostalCode></st1:place><br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
&nbsp;<br>
&quot;That's a UNIX book. Cool!&quot; -- Garth <br>
--------------------------------------------------------------------------------<br>
&nbsp;<o:p></o:p></span></font></p>

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