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<p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma'>Hello,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span lang=EN-GB style='font-size:
10.0pt;font-family:Tahoma'>we are running 4.0(1)sr2 in a multi-tenant
environment, and we made the following changes yesterday:<o:p></o:p></span></font></p>
<ul style='margin-top:0cm' type=disc>
<li class=MsoNormal style='mso-list:l0 level1 lfo1'><font size=2 face=Tahoma><span
lang=EN-GB style='font-size:10.0pt;font-family:Tahoma'>renamed partitions<o:p></o:p></span></font></li>
<li class=MsoNormal style='mso-list:l0 level1 lfo1'><font size=2 face=Tahoma><span
lang=EN-GB style='font-size:10.0pt;font-family:Tahoma'>renamed CSS<o:p></o:p></span></font></li>
<li class=MsoNormal style='mso-list:l0 level1 lfo1'><font size=2 face=Tahoma><span
lang=EN-GB style='font-size:10.0pt;font-family:Tahoma'>renamed device
pools<o:p></o:p></span></font></li>
</ul>
<p class=MsoNormal><font size=2 face=Tahoma><span lang=EN-GB style='font-size:
10.0pt;font-family:Tahoma'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span lang=EN-GB style='font-size:
10.0pt;font-family:Tahoma'>Now, it seems that these operations (most likely the
first one) broke the Call Pickup: when you hear a phone ring, go off-hook and
press “PickUp”, you get a fast busy (instead of having the call
ringing on your phone). <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span lang=EN-GB style='font-size:
10.0pt;font-family:Tahoma'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span lang=EN-GB style='font-size:
10.0pt;font-family:Tahoma'>Of course, I reset all necessary devices every time after
each partition renaming.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span lang=EN-GB style='font-size:
10.0pt;font-family:Tahoma'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span lang=EN-GB style='font-size:
10.0pt;font-family:Tahoma'>The fix seems to be to deconfigure and reconfigure
call pick up for each phone where it is now broken, which is quite
time-consuming.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span lang=EN-GB style='font-size:
10.0pt;font-family:Tahoma'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span lang=EN-GB style='font-size:
10.0pt;font-family:Tahoma'>My questions are:<o:p></o:p></span></font></p>
<ol style='margin-top:0cm' start=1 type=1>
<li class=MsoNormal style='mso-list:l1 level1 lfo2'><font size=2 face=Tahoma><span
lang=EN-GB style='font-size:10.0pt;font-family:Tahoma'>does anybody know
of an existing bug that breaks call pick-up when partitions are renamed?<o:p></o:p></span></font></li>
<li class=MsoNormal style='mso-list:l1 level1 lfo2'><font size=2 face=Tahoma><span
lang=EN-GB style='font-size:10.0pt;font-family:Tahoma'>is there a way to
see with BAT which phones have a call pick-up group configured, or change
pick-up settings for a set of phones? Pick-up seems to be missing from
both reports and bulk updates.<o:p></o:p></span></font></li>
</ol>
<p class=MsoNormal><font size=2 face=Tahoma><span lang=EN-GB style='font-size:
10.0pt;font-family:Tahoma'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Tahoma><span lang=EN-GB style='font-size:
10.0pt;font-family:Tahoma'>Vincent<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=EN-GB
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
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